Sales Advisor

Bannatyne; Tees Valley; On-site; GBP 20,000 - 28,000; Full time

Job summary

A well-established health and fitness company is looking for a Membership Advisor to join their team in Tees Valley. In this role, you'll promote memberships through engaging presentations and tours, achieving sales targets while providing exceptional customer service. Ideal candidates should possess strong interpersonal skills, a passion for health, and ideally have a background in sales or customer service. This position offers competitive pay, a flexible schedule, and various perks including a complimentary gym membership.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave increases with tenure

Free gym membership

Discounted Spa Treatments - 30%

Career & Personal Development training

Length of Service Awards

Qualifications

• Previous experience in sales or customer service is desirable.
• A proven track record of achieving sales targets is advantageous.
• Passion for health and wellness is important.

Responsibilities

• Promote and sell memberships through tours and presentations.
• Conduct informative tours of the club highlighting key features.
• Achieve and exceed individual and team sales targets.
• Handle inquiries and manage the membership signup process.
• Collaborate with fitness and customer service teams for onboarding.

Skills

Good organisational and multitasking abilities

Strong interpersonal and communication skills

Customer-focused attitude

Ability to work to deadlines

Sales and negotiation skills

Education

Degree or qualification in sales, marketing, or related field

Job description

Job Title : Membership Advisor (Maternity Cover)
Hours : 32 per week
Rate of Pay : £ per hour
Location : Darlington

Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membership Advisor:

• Promote and sell memberships through tours, presentations and follow ups with prospective members.
• Conduct engaging and informative tours of the club, highlighting key features and benefits.
• Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.
• Provide a welcoming and informative experience for all potential and new members.
• Handle inquiries, appointments and follow up calls in a professional and timely manner.
• Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments.
• Maintain accurate and up to date membership records and ensure confidentiality of member information.
• Assist with administrative tasks such as preparing reports and tracking sales metrics.
• Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
• Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
• Promote club programs, services and events to current and prospective members.
• Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.

What we are looking for:

• Good organisational and multitasking abilities.
• The ability to think outside the box and be a self starter with your own initiative.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• The ability to work to deadlines and be KPI driven.
• Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had previous experience in a sales, customer service or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets. It would be advantageous if you had a degree or qualification in sales, marketing or a related field.

Why Bannatyne?

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development and a supportive team culture.

If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!