Sales Advisor

W Talent; Boston; On-site; GBP 25,000 - 30,000; Full time

Job summary

W Talent, in partnership with a major manufacturing company, is seeking a Sales Advisor for their Customer Service team in Boston, Lincolnshire. The role focuses on building relationships, identifying opportunities and supporting growth across accounts.

Based at headquarters, you will handle inbound/outbound calls, manage CRM activity, work with Account Managers to develop growth plans, and contribute to commercial decisions with a strong emphasis on customer service and sales target achievement.

Qualifications

• Experience in internal sales or B2B customer service.
• Ability to identify sales opportunities and grow accounts.
• Strong communication and relationship-building skills.

Responsibilities

• Build relationships with customers and identify opportunities to grow accounts.
• Collaborate with Account Managers to deliver growth plans.
• Handle inbound inquiries and orders efficiently, spotting upsell opportunities.
• Use CRM to manage relationships and sales activity.
• Support stock, deliveries and order fulfilment through internal teams.
• Analyse sales trends to inform commercial decisions.

Skills

Outbound sales calls

Account growth

CRM systems

Microsoft Office

Attention to detail

Organisational skills

Commercial awareness

Tools

CRM systems

Microsoft Office

Job description

Sales Advisor | Boston, Lincolnshire | £25,000 - £30,000

W Talent is working in partnership with a large manufacturing company to recruit a highly motivated and ambitious Sales Advisor to join their Customer Service team in Boston, Lincolnshire. This is an excellent opportunity for someone with some prior experience in internal sales, customer service, account support or B2B sales who is looking to develop their career within a commercial environment.

Working Monday to Friday, days-based at the headquarters in Boston, you will join the Customer Service and Sales team, where you will play a key role in building customer relationships, identifying new opportunities and supporting the growth of existing accounts. You will enjoy speaking with customers, understanding their requirements and helping to provide the right solutions, while delivering an excellent level of customer service.

The Role - Sales Advisor

• Building strong relationships with customers and identifying opportunities to support account growth.
• Working closely with Account Managers to develop and deliver customer growth plans.
• Proactively contacting customers to generate new business opportunities and discuss purchasing trends.
• Managing inbound customer calls, enquiries and orders efficiently while identifying additional sales opportunities.
• Investigating and resolving customer concerns and complaints in a professional and timely manner.
• Working closely with internal teams to ensure customer requirements are met regarding stock availability, deliveries and order fulfilment.
• Promoting products, services, promotions and value-added solutions to maximise sales opportunities.
• Monitoring sales performance, customer activity and product trends to identify opportunities for growth.
• Using CRM systems to manage customer relationships, sales activity, opportunities and follow-up actions.
• Analysing sales and operational data to support commercial decision-making and improve performance.
• Participating in ongoing training and development to enhance your sales, product and commercial knowledge.

My client is looking for someone who is commercially minded, proactive and enjoys building strong relationships with customers. You will ideally have experience within internal sales, customer service, account management or B2B sales. A passion for building customer relationships and identifying sales opportunities, combined with strong communication skills and the confidence to engage and influence customers, would be highly advantageous.

Key Skills

• A self-motivated and proactive approach to achieving targets and delivering results.
• Confidence in making outbound sales calls and developing new opportunities.
• Strong commercial awareness and an interest in developing your sales career.
• The ability to analyse information and identify trends and opportunities.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong numeracy, analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Confidence using CRM systems and Microsoft Office.
• A flexible approach to meet the needs of the business.

Salary & Benefits

The successful Sales Advisor will receive a salary of £25,000 - £30,000 depending on experience. The role is based in Boston, Lincolnshire, working 37.5 hours per week, Monday to Friday, days-based. You will also have the opportunity to develop your career within a growing sales and commercial environment, with ongoing training and development provided.