Internal Sales Advisor

Insight Select; Colchester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Career development

Performance-related bonus

Job summary

Insight Select is seeking an Internal Sales Advisor to join its busy customer-focused team in Colchester on a permanent basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a proactive approach to driving sales growth.

You will handle inbound calls and emails, build strong relationships with trade clients, advise on products and quotes, manage orders, and support field sales by identifying opportunities.

Qualifications

• Experience in sales or customer support, preferably B2B.
• Strong communication and rapport-building skills.
• Highly organized with attention to detail.
• Self-motivated and collaborative team player.
• Familiar with IT systems; CRM experience is a plus.

Responsibilities

• Handle incoming calls and email enquiries, ensuring a high standard of customer care
• Develop and nurture effective working relationships with trade clients and business partners
• Advise customers on products, pricing and availability, preparing quotes where required
• Accurately manage orders and maintain customer account information
• Assist field sales colleagues by identifying opportunities and carrying out follow-up activity
• Maintain up-to-date and accurate records within the CRM system

Skills

Sales background

Excellent communication

Highly organized

Self-motivated team player

CRM experience advantageous

Tools

CRM platforms

Job description

My client, a respected supplier within their industry, are currently seeking an Internal Sales Advisor to join their busy, customer-focused team on a permanent basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a proactive approach to driving sales growth.

Responsibilities

• Handle incoming calls and email enquiries, ensuring a high standard of customer care
• Develop and nurture effective working relationships with trade clients and business partners
• Advise customers on products, pricing and availability, preparing quotes where required
• Accurately manage orders and maintain customer account information
• Assist field sales colleagues by identifying opportunities and carrying out follow-up activity
• Maintain up-to-date and accurate records within the CRM system

Skills

• Background in sales or customer support, ideally within a B2B environment
• Clear and confident communicator with the ability to build rapport
• Highly organised with strong attention to detail
• Self-motivated, enthusiastic and collaborative team player
• Comfortable using IT systems; experience with CRM platforms is an advantage

Package

• £28,000 - £32,000 basic salary + performance-related bonus
• Opportunities for career growth and development
• Staff discounts and additional company benefits