Sales Administrator: Order Processing & Customer Service

Confidential; Exeter; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Free onsite parking

Birthday day off

Hybrid working opportunities

Résumé du poste

Office Angels in Exeter is seeking a Sales Administrator to join a busy team. The role focuses on customer service, order processing, and supporting multiple departments to keep daily sales operations running smoothly.

The ideal candidate will have administration or sales support experience, strong communication skills, and proficiency with Microsoft Office. This is a full-time, office-based position with potential for hybrid options after training.

Qualifications

• Previous administration, sales support, or customer service experience.
• Excellent written and verbal communication.
• Proactive approach and strong organisational skills.

Responsabilités

• Providing first-class customer service via telephone and email
• Processing customer orders and credits accurately and efficiently
• Managing customer enquiries and resolving issues in a professional manner
• Supporting the wider sales team with accurate information and updates
• Liaising with internal departments and external partners to ensure smooth order fulfilment
• Maintaining customer accounts and updating information on internal systems
• Producing invoices, reports, and administrative documentation
• Monitoring order progress and providing updates where required
• Supporting team projects, communications, and administrative activities
• Ensuring records, filing, and data management remain accurate and up to date

Connaissances

Customer service

Order processing

Microsoft Office

Attention to detail

Time management

Outils

Microsoft Excel

Microsoft Outlook

Description du poste

Office Angels in Exeter is seeking a Sales Administrator to join a busy team. The role focuses on customer service, order processing, and supporting multiple departments to keep daily sales operations running smoothly.

The ideal candidate will have administration or sales support experience, strong communication skills, and proficiency with Microsoft Office. This is a full-time, office-based position with potential for hybrid options after training.