Sales Administrator

Confidential; Exeter; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Birthday day off

Hybrid working opportunities

Job summary

Office Angels in Exeter is seeking a Sales Administrator to join a busy team. The role focuses on customer service, order processing, and supporting multiple departments to keep daily sales operations running smoothly.

The ideal candidate will have administration or sales support experience, strong communication skills, and proficiency with Microsoft Office. This is a full-time, office-based position with potential for hybrid options after training.

Qualifications

• Previous administration, sales support, or customer service experience.
• Excellent written and verbal communication.
• Proactive approach and strong organisational skills.

Responsibilities

• Providing first-class customer service via telephone and email
• Processing customer orders and credits accurately and efficiently
• Managing customer enquiries and resolving issues in a professional manner
• Supporting the wider sales team with accurate information and updates
• Liaising with internal departments and external partners to ensure smooth order fulfilment
• Maintaining customer accounts and updating information on internal systems
• Producing invoices, reports, and administrative documentation
• Monitoring order progress and providing updates where required
• Supporting team projects, communications, and administrative activities
• Ensuring records, filing, and data management remain accurate and up to date

Skills

Customer service

Order processing

Microsoft Office

Attention to detail

Time management

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Title: Sales Administrator

Location: Exeter (Office Based)

Salary: 26,000 PA

Hours: Full Time, Monday to Friday

Are you an organised and proactive administrator who thrives in a fast-paced environment? Do you enjoy delivering excellent customer service while keeping processes running smoothly behind the scenes? If so, this could be the perfect opportunity for you.

We're recruiting on behalf of a successful and growing business looking to add a Sales Administrator to their busy team. This is a fantastic opportunity for someone who enjoys customer interaction, administration, order processing, and working closely with colleagues across multiple departments.

You'll be joining a supportive and friendly team where attention to detail, excellent communication, and a positive attitude are highly valued.

The Role

As a Sales Administrator, you'll play a key role in supporting customers, processing orders, and ensuring the smooth running of daily sales administration activities. You'll work closely with internal teams, manage customer enquiries, and help maintain efficient processes from order placement through to completion.

This role would suit someone with previous administration, customer service, sales support, or order processing experience who enjoys working in a fast‑paced office environment.

Key Responsibilities

• Providing first-class customer service via telephone and email
• Processing customer orders and credits accurately and efficiently
• Managing customer enquiries and resolving issues in a professional manner
• Supporting the wider sales team with accurate information and updates
• Liaising with internal departments and external partners to ensure smooth order fulfilment
• Maintaining customer accounts and updating information on internal systems
• Producing invoices, reports, and administrative documentation
• Monitoring order progress and providing updates where required
• Supporting team projects, communications, and administrative activities
• Ensuring records, filing, and data management remain accurate and up to date

About You

We're looking for a motivated and detail-focused individual who enjoys working as part of a team while taking ownership of their own workload.

You'll ideally have:

• Previous administration, sales support, or customer service experience
• Excellent communication skills, both written and verbal
• A confident and professional telephone manner
• Strong attention to detail and accuracy
• Good working knowledge of Microsoft Office, including Excel and Outlook
• The ability to prioritise tasks and manage multiple responsibilities
• A proactive and positive approach to problem-solving
• Strong organisational and time management skills
• The ability to work effectively under pressure in a fast‑paced environment
• A team-focused attitude with a willingness to support colleagues when required

What's In It For You?

• 26,000 annual salary
• Full-time, permanent opportunity
• Free onsite parking
• Additional day off for your birthday
• Friendly and supportive team environment
• Staff social events and company activities
• Holiday entitlement that increases with length of service
• Potential hybrid working opportunities following successful training
• Holiday purchase scheme
• Long-term career development opportunities

If you're looking for a varied and rewarding role where you can combine administration, customer service, and organisational skills within a growing business, we'd love to hear from you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.