Sales Administrator - Manufacturing Support & Invoicing

Confidential; Redditch; On-site; GBP 23,000 - 29,000; Full time

Job summary

Confidential is seeking a Sales Administrator based in Redditch to support the customer service function within the industrial and manufacturing sector. You will process customer orders, liaise with internal teams for on-time delivery, maintain records, issue invoices, and handle inquiries with a proactive, team-oriented approach.

The role involves supporting reporting tasks, ensuring policy compliance, and providing strong administrative assistance to the sales team.

Qualifications

• Experience in an administrative or customer service role, ideally within industrial or manufacturing sectors.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong organisational and communication skills with attention to detail.
• Proactive and solution-focused approach to tasks.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products.
• Maintain accurate records and update customer information in the system.
• Prepare and send invoices to customers.
• Handle customer queries and provide prompt, helpful responses.
• Assist with preparing reports and documentation as required.
• Support the sales team with administrative tasks and data management.
• Ensure compliance with company policies and procedures.

Skills

Organisational skills

Communication skills

Team collaboration

Problem-solving

Tools

Microsoft Office

Excel

Word

Job description

Confidential is seeking a Sales Administrator based in Redditch to support the customer service function within the industrial and manufacturing sector. You will process customer orders, liaise with internal teams for on-time delivery, maintain records, issue invoices, and handle inquiries with a proactive, team-oriented approach.

The role involves supporting reporting tasks, ensuring policy compliance, and providing strong administrative assistance to the sales team.