Dynamic Sales Administrator – B2B Support & Growth

Confidential; Essex; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Temporary to permanent opportunity

Immediate start available

Full-time hours

Career prospects

Job summary

Confidential in the United Kingdom is seeking a proactive Sales Administrator to join their team in Waltham Abbey, offering a varied role supporting both customers and a busy field sales team.

Working closely with the Sales Manager, you will ensure smooth day-to-day sales administration, processing orders, handling inquiries, providing pricing information, and supporting invoicing and payment queries within a fast-paced environment.

Qualifications

• Previous experience within a sales administration, customer service or sales support role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work effectively within a fast-paced environment.
• Experience of CRM or ERP systems would be advantageous.
• Experience within a B2B environment would be beneficial but is not essential.

Responsibilities

• Processing customer orders accurately and efficiently.
• Providing administrative support to the external sales team.
• Acting as a first point of contact for customer enquiries via telephone and email.
• Providing pricing information and assisting with order management.
• Conducting outbound calls to existing and prospective customers.
• Following up on sales enquiries and marketing campaigns.
• Maintaining accurate customer, product and pricing information.
• Coordinating delivery updates and resolving customer service queries.
• Supporting invoicing, credit notes and payment enquiries alongside internal teams.
• Analysing customer activity and identifying opportunities to encourage repeat business.

Skills

Sales administration

Customer service

Organisational skills

Communication skills

Excel

Word

CRM experience

B2B knowledge

Tools

CRM/ERP systems

Job description

Confidential in the United Kingdom is seeking a proactive Sales Administrator to join their team in Waltham Abbey, offering a varied role supporting both customers and a busy field sales team.

Working closely with the Sales Manager, you will ensure smooth day-to-day sales administration, processing orders, handling inquiries, providing pricing information, and supporting invoicing and payment queries within a fast-paced environment.