Sales & CRM Administrator – Manufacturing

Pertemps Black Country Perms; West Midlands; On-site; GBP 22,000 - 26,000; Full time

Job summary

Pertemps is seeking a proactive Sales Administrator to support the Sales and Customer Service team in West Bromwich. The role involves updating the CRM, managing customer accounts, processing orders and preparing quotations, with liaising across customers, suppliers and internal teams.

The successful candidate will have prior sales administration experience, strong organisational skills, and be proficient in Microsoft Office, able to work well in a team or independently.

Qualifications

• Previous experience in a sales administration or office-based role.
• Strong organisational and time-management skills.
• Excellent communication skills.
• Proficient in using Microsoft Office.
• Ability to work well as part of a team or independently.

Responsibilities

• Updating CRM following all call activity with attention to customer data capture log.
• Management and maintenance of customer accounts.
• Processing sales orders accurately and efficiently.
• Preparing quotations and sales documentation.
• Liaising with customers, suppliers and internal departments.
• Managing customer enquiries via phone and email.
• Maintaining accurate records on internal systems.
• Assisting with general office administration.

Skills

Sales administration

Organisational skills

Time management

Excellent communication

Microsoft Office

Team player

Independent worker

Tools

Microsoft Office

Job description

Pertemps is seeking a proactive Sales Administrator to support the Sales and Customer Service team in West Bromwich. The role involves updating the CRM, managing customer accounts, processing orders and preparing quotations, with liaising across customers, suppliers and internal teams.

The successful candidate will have prior sales administration experience, strong organisational skills, and be proficient in Microsoft Office, able to work well in a team or independently.