Sales Administrator - FTC

Hayley Group; Halesowen; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

23 days annual leave

Healthcare schemes

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Group in Halesowen is seeking a Sales Administrator on a 14-month fixed term contract. You will be the main liaison for the branch network, handling inquiries by phone and email about part numbers, stock, and pricing.

You will source quotes, negotiate, raise PO details, and manage order acknowledgements to keep operations moving smoothly. You will address overdue deliveries and invoice queries, work with suppliers, and support training through the Hayley Academy.

Qualifications

• Motivated with a flexible and proactive attitude.
• Willing to learn new skills and develop knowledge.
• Good communication skills, both verbal and written.
• Proficient in using Microsoft Office.

Responsibilities

• Be a key contact for our branch network, offering support by phone and email.
• Assist with queries around part numbers, stock, pricing and basic technical questions.
• Source quotes, negotiate prices, and raise purchase orders with accurate details.
• Process order acknowledgements and keep branches updated for smooth operations.
• Resolve issues such as overdue deliveries or invoice queries efficiently.

Skills

Motivated

Flexible

Communication

Tools

Microsoft Office

Job description

Job Type: Full Time, 14-Month Contract

Location: Halesowen, West Midlands

Hours: 41 hours per week (40 hours per week Monday – Friday plus 1 in 4 Saturday mornings)

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400people doing things the “Hayley Way” play a vital role in our ongoing success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant Fixed Term Contract opportunity for a Sales Administrator to join our busy PPE department at our headquarters in Halesowen.

About the Sales Administrator role:

As our Sales Administrator you will be a key point of contact for our branch network, offering support and advice by phone and email. You’ll help with queries around part numbers, stock, pricing, and basic technical questions, making sure branches get the information they need quickly and accurately.

You’ll also be hands-on with our suppliers—sourcing quotes, negotiating prices, and raising purchase orders with all the correct details. From processing order acknowledgements to keeping branches updated, you’ll play a big part in ensuring things run smoothly. And when challenges pop up, such as overdue deliveries or invoice queries, you’ll step in to resolve them efficiently and keep everything moving forward.

What we’re looking for in our Sales Administrator:

• Motivated, with a flexible and proactive attitude.
• Willing to learn new skills and develop knowledge.
• Good communication skills, both verbal and written.
• Proficient in using Microsoft Office.

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Invitation to healthcare schemes
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Advisor
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome

We’ll close this role on 1st November, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]