Sales Administrator: End-to-End Orders & CRM Support

First Choice Recruitment Services; Tewkesbury; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Job summary

First Choice Recruitment Services is seeking a Sales Administrator in Tewkesbury for a permanent, full-time role. You will support customers by processing orders, managing accounts, and handling office paperwork to keep daily operations running smoothly.

The role involves end-to-end orders management, pre- and post-order support, and collaboration with despatch, manufacturing and finance teams to ensure accurate invoicing and on-time shipments.

Qualifications

• Previous experience in a busy engineering sales admin role.
• Proficiency in Microsoft Office, especially Excel; strong organization and attention to detail.
• Excellent written and verbal communication; able to liaise with internal teams.

Responsibilities

• Process customer orders, check pricing, and verify payment details.
• Generate quotes and follow up on enquiries with suppliers to ensure delivery.
• Provide frontline customer support via phone and email on product availability and delivery dates.
• Maintain CRM records, sales files, and generate periodic reports.
• Coordinate with despatch, manufacturing and finance to ensure on-time shipments and invoicing.
• Perform additional duties as required by line manager or MD.

Skills

Order processing

Quotes handling

Customer service

CRM familiarity

Microsoft Excel

Organization

Communication

Teamwork

Attention to detail

Tools

CRM software

Job description

First Choice Recruitment Services is seeking a Sales Administrator in Tewkesbury for a permanent, full-time role. You will support customers by processing orders, managing accounts, and handling office paperwork to keep daily operations running smoothly.

The role involves end-to-end orders management, pre- and post-order support, and collaboration with despatch, manufacturing and finance teams to ensure accurate invoicing and on-time shipments.