Sales Administrator

AWD online; Nottingham; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Training and certification

Work anniversary reward

Tea and coffee

Christmas closedown

Friendly team

Weekly pay

Parking on-street

Job summary

AWD Online in Nottingham is seeking a proactive Sales Administrator to support a busy sales function. You will handle enquiries, prepare quotations and maintain accurate customer and lead records across nationwide clients.

The role requires strong communication, attention to detail and the ability to work to deadlines in a collaborative office environment.

Qualifications

• GCSEs including Maths and English are required.
• Previous experience in sales administration or a customer-facing role is essential.
• Proficiency with MS Word, Excel and Outlook is expected.
• Strong communication and interpersonal skills to build rapport with clients nationwide.

Responsibilities

• Handle sales calls politely and professionally.
• Prepare accurate quotations for repeat inspections and remedial work.
• Process sales and customer data accurately.
• Maintain and develop positive relationships with existing clients nationwide.
• Respond to leads and manage enquiries efficiently.
• Develop and maintain accurate CRM records for customers and leads.

Skills

Strong interpersonal skills

Excellent communication

Telephone manner

Attention to detail

Ability to meet deadlines

Teamwork

Education

GCSE Maths and English

Tools

MS Word

Excel

Outlook

CRM software

Job description

Sales Administrator

Join an established specialist services business, supporting clients nationwide with enquiries, quotations and accurate sales administration. This role suits someone with sales administration or customer-facing experience who enjoys a busy, collaborative environment.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Support Administrator, Customer Service Administrator, Sales Coordinator, Sales Support Coordinator, Customer Service Coordinator, Quotations Administrator, Sales Office Administrator, Client Services Administrator, Customer Support Administrator, Account Support Administrator

Benefits include 31 days’ annual leave including bank holidays, increasing with service, a contribution pension scheme, paid training and certification, and a fortnight Christmas closedown.

SALARY: £23,132 to £24,770 per annum + Benefits

LOCATION: Nottingham, Nottinghamshire, East Midlands

Please note on-site parking is unavailable however, an on-street parking permit can be provided. The organisation particularly welcomes applications from candidates who live locally or can commute easily by public transport, walking or cycling.

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 hours per week, Monday to Friday, 9am to 5pm

JOB OVERVIEW

This is an excellent opportunity for a Sales Administrator to support a busy sales function where accurate quotations, responsive client service and strong organisation make a real difference.

Working with clients nationwide, the Sales Administrator will handle sales queries, coordinate repeat inspection and remedial quotations, and maintain accurate customer and lead information.

For a Sales Administrator who enjoys building rapport and working collaboratively, the position offers scope to contribute ideas within a friendly, supportive team.

DUTIES

• Sales Call Handling: Handle sales calls politely and professionally, responding to client queries in a timely manner
• Repeat Inspection Quotations: Chase, monitor and prepare accurate quotations for repeat inspections and remedial work
• Data Processing: Process sales and customer data accurately
• Client Relationships: Maintain and develop positive relationships with existing clients nationwide
• Lead and Enquiry Management: Respond to leads and manage enquiries efficiently and responsively
• CRM Records: Develop and maintain accurate, up-to-date CRM records for customers and leads

CANDIDATE REQUIREMENTS

ESSENTIAL

• GCSE-level qualifications (or equivalent) including Maths and English
• Previous experience in sales administration or a customer-facing role
• Proven track record of handling client enquiries and preparing quotations
• Proficiency in MS Word, Excel and Outlook
• Confident and professional telephone manner
• Strong interpersonal and communication skills with the ability to build trust and rapport with clients nationwide
• Excellent attention to detail with the ability to prioritise tasks and manage own workload
• Ability to work to tight deadlines

DESIRABLE

• Hands-on experience with CRM software
• Experience using online tender portals
• Experience in construction or the steeplejack trade

BENEFITS

• Excellent public transport links
• Contribution pension scheme
• 31 days’ annual leave including bank holidays, increasing with service
• Paid training and certification
• Milestone work anniversary reward
• Free tea and coffee
• Fortnight Christmas closedown
• Friendly and supportive team
• Paid weekly
• On-street parking permit can be provided

Candidates must have the right to work in the UK

JOB REF: AWDO-P15182