Sales Administrator

Gmk Ltd; Fareham; Ibrido; GBP 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-site parking

Life assurance

Income protection

Enhanced maternity and paternity pay

Salary sacrifice scheme

Professional development training

Descrizione del lavoro

GMK Ltd is the UK's leading distributor of premium firearms and shooting sports equipment, part of the Beretta Holding group. We are recruiting a Sales Administrator to support the admin/customer service team and UK field sales executives.

You will handle inquiries, process orders, and manage returns and warranty tasks. The role emphasizes accuracy, team collaboration, and proactive issue resolution, with on-site parking and employee benefits.

Competenze

• Previous administration experience is essential.
• Experience of country pursuits, shooting in particular, would be advantageous but is not essential.

Mansioni

• Answering and responding professionally to all customer inquiries via telephone and email.
• Entering and monitoring orders to ensure customer delivery requirements are met, including any special arrangements regarding delivery, invoicing, etc.
• Working collaboratively to solve customer issues as quickly and as efficiently as possible.
• Processing returned goods, collection of goods and credits.
• Completing export administration.
• Dealing with all aspects of consumer inquiries relating to our products, availability through the network of stockists, taking decisions on complaints and returns.
• Supporting and liaising with our field sales executives.
• Assisting with the organisation of goods for trade shows and events.
• Warranty processing.
• Maintaining and updating customer database files.
• Previous administration experience is essential.
• Experience of country pursuits, shooting in particular, would be advantageous but is not essential.

Conoscenze

Communication skills

Attention to detail

Teamwork

Driving

Strumenti

Microsoft Word

Excel

Descrizione del lavoro

General working hours

37.5 hours per week - Monday to Thursday 8:30am – 5.00pm, Fridays 8:00am – 4:30pm/8:30am – 5:00pm on a rota basis

Contract

Permanent

About GMK Ltd

GMK Ltd is the UK's leading distributor of premium firearms and shooting sports equipment. We are proud to be part of the Beretta Holding group, the oldest family‑run firearms manufacturer in the world, with a rich heritage spanning over 500 years.

Our diverse portfolio includes renowned brands such as Beretta, Holland & Holland, Centanex, The Beretta Gallery and premium brands known for their quality and performance such as Tikka, Sako, RWS, Norma, and Chapuis.

About the role

We are looking to recruit a highly motivated, organised Sales Administrator to join our admin/customer service team. This is a varied role dealing with trade and consumer inquiries as well as providing a supporting role to our UK field sales executives.

• Answering and responding professionally to all customer inquiries via telephone and email
• Entering and monitoring orders to ensure customer delivery requirements are met, including any special arrangements regarding delivery, invoicing, etc
• Working collaboratively to solve customer issues as quickly and as efficiently as possible
• Processing returned goods, collection of goods and credits
• Completing export administration
• Dealing with all aspects of consumer inquiries relating to our products, availability through the network of stockists, taking decisions on complaints and returns
• Supporting and liaising with our field sales executives
• Assisting with the organisation of goods for trade shows and events
• Warranty processing
• Maintaining and updating customer database files

Qualifications and Skills

What we expect of you

• Strong communication skills – verbal and written
• Good IT skills, confident with Microsoft Word & Excel
• A high level of attention to detail with internal motivation for accuracy and efficiency
• Able to work within a team and independently
• Due to our location, a car driver is recommended
• 23 days annual holiday (increases with length of service)
• Company events
• Free on-site parking
• Life assurance
• Income protection
• Enhanced Maternity and Paternity pay
• Salary sacrifice scheme
• Professional development training opportunities
• Cycle to work scheme

Previous administration experience is essential.

Experience of country pursuits, shooting in particular, would be advantageous but is not essential.

• Non-Disclosure and Barring Service Check: This position is subject to the Rehabilitation of Offenders Act (Exceptions Order)1975. Please be aware that we shall seek both voluntary disclosure and a formal Disclosure and Barring Service Check