Sales Administrator

COTTRELL MOORE LIMITED; Ipswich; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Healthcare cash plan

Pension with company contributions up 

Cycle to Work scheme

22 days annual leave + bank holidays

Regular company social events

Friendly, supportive working环境

Exposure to customers and suppliers全球

Opportunities to develop and progress

Job summary

COTTRELL MOORE LIMITED is seeking a Sales Administrator in Ipswich to join a growing international business. The role involves handling enquiries, preparing quotations, and coordinating orders with suppliers and freight partners.

You will work with a friendly admin team and take ownership of tasks, with opportunities to learn and progress as you gain experience. The position offers a competitive salary and benefits.

Qualifications

• Experience in sales administration, customer service or order processing is useful.
• Reliable with a mature attitude towards work.
• Highly organised and able to prioritise when several tasks need attention.
• Naturally detail-focused and checks own work.
• Confident when dealing with customers by telephone and email.
• IT confident and eager to learn.

Responsibilities

• Respond to enquiries and communicate with customers in the UK and overseas.
• Prepare quotations throughout the sales and order process.
• Research products and sourcing solutions to unusual customer requirements.
• Negotiate with suppliers and placing purchase orders.
• Processing customer orders accurately and efficiently.
• Organising international shipments and working with freight companies.
• Monitoring orders and addressing delays or problems.
• Taking ownership of customer requirements through to completion.
• Working closely with the wider sales and operations team.

Skills

Sales administration

Customer service

Order processing

Attention to detail

IT confident

Communication

Time management

Problem solving

Team player

Independent working

Job description

Sales Administrator

Salary:

£30,000 per annum

Hours:

Monday to Friday 8.45am to 5.30pm, finishing early at 5pm on Fridays

We are looking for a responsible, organised and motivated Sales Administrator to join this growing international business.

This is a varied role for someone who takes pride in getting the detail right, enjoys solving problems and is comfortable dealing directly with customers and suppliers.

You will be joining a young, enthusiastic and supportive admin team, but they're looking for someone with a mature approach to their work - someone who can be relied upon to take ownership of a task, manage their priorities and see things through properly.

There is also plenty of opportunity to learn and develop. For the right person who wants to progress, the role can grow as your knowledge, confidence and responsibilities increase.

What's on offer:

• £30,000 per annum
• Bonus scheme rewarding company and individual performance
• 22 days' annual leave plus bank holidays, increasing to 23 days after three years
• Healthcare cash plan
• Pension with company contributions matched up to 5%
• Cycle to Work scheme
• Regular company social events
• A friendly, supportive working environment
• Exposure to customers and suppliers around the world
• Genuine opportunity to develop and progress within a growing business

What you'll be doing as Sales Administrator:

• Responding to enquiries and communicating with customers in the UK and overseas
• Preparing quotations throughout the sales and order process
• Researching products and sourcing solutions to unusual customer requirements
• Negotiating with suppliers and placing purchase orders
• Processing customer orders accurately and efficiently
• Organising international shipments and working with freight companies
• Monitoring orders and proactively dealing with delays or problems
• Taking ownership of customer requirements through to completion
• Working closely with the wider sales and operations team

What you'll bring:

• Experience in sales administration, customer service, order processing or a similar commercial role would be useful, but attitude and approach are equally important.
• Reliable and responsible, with a mature attitude towards work
• Highly organised and able to prioritise when several things need attention
• Naturally detail-focused and someone who checks their own work
• Comfortable taking ownership rather than waiting to be reminded
• A practical problem solver who enjoys finding answers
• Confident and professional when dealing with customers by telephone and email
• Comfortable working independently while also being a good team player
• IT confident
• Interested in learning and developing your commercial knowledge
• Ambitious to progress as you gain experience