Sales Administrator

Drayton Motors; Boston; On-site; GBP 21,000 - 27,000; Full time

Job summary

Drayton Motors in Boston is seeking a Sales Administrator to provide comprehensive administrative and sales support at our on-site dealership. The role involves processing orders, updating systems and coordinating vehicle deliveries and registrations to ensure a smooth customer experience.

You will liaise with sales consultants, finance partners and customers, maintain records and produce reports while ensuring compliance with business processes.

Qualifications

• Strong customer service and communication skills for customers and colleagues.
• Order processing and administrative assistance to manage documentation and data entry.
• Sales support to assist quotations, follow-ups and sales coordination.
• Proficient with standard office software; dealership management systems beneficial.
• Excellent attention to detail and ability to manage multiple tasks.
• Prior automotive retail or admin experience advantageous; full training provided.
• Proactive, collaborative approach and willingness to learn brand knowledge.

Responsibilities

• Prepare sales paperwork and update internal systems.
• Liaise with sales consultants, finance partners and customers.
• Coordinate vehicle deliveries and registrations.
• Maintain records and produce reports.
• Support customer communication and ensure process compliance.

Skills

Customer service

Order processing

Administrative assistance

Sales support

MS Office

Dealership management systems

Attention to detail

Multi-tasking

Automotive retail experience

Tools

MS Office

Dealership management systems

Job description

Company Description

Drayton Motors is a leading automotive retail group and part of the family-owned RJTK Automotive Group, combining decades of industry experience with a modern, customer-focused approach. Operating across Lincolnshire and the North West, the group represents globally recognised brands such as Kia, Vauxhall, Peugeot, Suzuki, BYD, OMODA and JAECOO, offering customers a wide choice and strong value. The business is built on putting customers first, delivering transparent advice and an outstanding experience across new and used sales, fleet support and electric mobility.

Role Description

The Sales Administrator will provide comprehensive administrative and sales support to the dealership team, ensuring accurate and timely processing of vehicle orders and related documentation. Day-to-day responsibilities include preparing sales paperwork, updating internal systems, liaising with sales consultants, finance partners and customers, and coordinating vehicle deliveries and registrations. The role will also involve maintaining records, producing reports, supporting customer communication, and ensuring compliance with business and manufacturer processes. This is a full-time, on-site role based at the Drayton Motors dealership in Boston, working closely with colleagues to deliver a smooth and professional customer experience.

Qualifications

• Candidates should possess strong Customer Service and Communication skills to interact effectively with customers, colleagues and external partners.
• Candidates should possess Order Processing and Administrative Assistance skills to manage documentation, data entry and vehicle sales workflows accurately.
• Candidates should possess Sales support skills to assist the sales team with quotations, follow-ups and coordination of the sales process.
• Comfort with standard office software (e.g., MS Office or similar) and dealership management systems is beneficial.
• Strong attention to detail, organisational skills and the ability to manage multiple tasks and deadlines are essential.
• Previous experience in automotive retail, administration or a similar customer-facing environment is advantageous but full training will be provided.
• A proactive, collaborative approach and willingness to learn brand and product knowledge will support success in this role.