Sales Administrator

Smart10 Ltd, Trading as SMT Recruitment; Borehamwood; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Nest pension

20 days annual leave

Permanent, full-time

Job summary

SMT Recruitment are recruiting an experienced Sales Administrator for a well established wholesaler in Borehamwood. The role focuses on processing orders, responding to enquiries and maintaining accurate customer records in a busy, customer-focused environment.

Permanent, full-time, office-based with a salary of £28,000 to £30,000 depending on experience. Benefits include 20 days holiday plus bank holidays, NEST pension and on-site parking. Monday to Friday, 9am-5pm.

Qualifications

• Experience in sales administration or order processing.
• Proven ability to process orders from enquiry to completion.
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organisational and time management skills.

Responsibilities

• Processing customer orders accurately and efficiently
• Managing orders from initial enquiry through to completion
• Responding to customer enquiries by telephone and email
• Providing customers with updates regarding their orders
• Checking product availability and order information
• Updating customer and order details on the internal system
• Liaising with the sales team regarding customer requirements
• Liaising with other departments to ensure orders are processed correctly
• Resolving general customer and order queries
• Preparing quotations and sales documentation where required
• Maintaining accurate customer records
• Handling incoming telephone calls and emails
• General administration and data entry
• Filing and maintaining accurate documentation
• Providing additional administrative support to the wider team as required

Skills

Sales administration

Order processing

Customer service

Attention to detail

Telephone manners

Tools

Internal systems

Job description

Location: Borehamwood

Salary: £28,000 to £30,000 per annum, depending on experience

Hours: Monday to Friday, 9.00am to 5.00pm, with one hour for lunch

Contract: Permanent, Full Time

Working Pattern: Fully Office Based

We are recruiting for an experienced Sales Administrator to join a well established wholesaler and supplier business based in Borehamwood.

This is a fantastic opportunity for someone with previous sales administration and order processing experience who enjoys working in a busy, customer focused environment.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Managing orders from initial enquiry through to completion
• Responding to customer enquiries by telephone and email
• Providing customers with updates regarding their orders
• Checking product availability and order information
• Updating customer and order details on the internal system
• Liaising with the sales team regarding customer requirements
• Liaising with other departments to ensure orders are processed correctly
• Resolving general customer and order queries
• Preparing quotations and sales documentation where required
• Maintaining accurate customer records
• Handling incoming telephone calls and emails
• General administration and data entry
• Filing and maintaining accurate documentation
• Providing additional administrative support to the wider team as required

The Ideal Candidate

We are looking for an experienced and reliable Sales Administrator who takes pride in providing a high level of customer service and has excellent attention to detail.

You will ideally have:

• Previous sales administration or order processing experience
• Experience processing customer orders from start to finish
• Good computer skills and confidence learning internal systems
• Strong written and verbal communication skills
• A professional and confident telephone manner
• Excellent attention to detail and accuracy
• Good organisational and time management skills
• The ability to prioritise a busy workload
• A friendly and professional approach when dealing with customers
• The ability to work well both independently and as part of a team
• A reliable and dedicated approach to work
• A desire to secure a long term position within an established business

Benefits

• Salary of £28,000 to £30,000, depending on experience
• 20 days annual leave plus bank holidays
• NEST pension
• On site parking
• Monday to Friday working hours
• Permanent, full time position
• Long term career prospects within an established business

This is an excellent opportunity for an experienced Sales Administrator who is looking for a varied, customer focused position within a stable and established Bournemouth business.