Sales Administrator

Edwards & Pearce; Hessle; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Onsite parking

24 days annual leave + bank holidays +

Birthday off

Friendly, supportive working环境

Opportunities for progression and个人发展

Job summary

Edwards & Pearce is recruiting a Sales Administrator to join their friendly, close-knit team in the United Kingdom. The role focuses on owning the end-to-end sales order process, quotes, and internal coordination to ensure smooth order flow and exceptional customer service.

The ideal candidate will have at least two years in a similar role, be a confident communicator at all levels, and handle queries calmly with a detail-oriented, proactive mindset.

Qualifications

• Minimum 2 years' experience in a similar customer service or sales administration role.
• Professional communicator, comfortable dealing with people at all levels.
• Ability to handle customer issues calmly and effectively.
• Conscientious, accurate, and have strong attention to detail.
• Reliable, positive, and proactive with a strong 'can do' attitude.
• Proficient in Word, Excel and Outlook.

Responsibilities

• Managing the full sales order process, including liaising with customers, processing orders, and ensuring timely despatch
• Preparing customer quotations and following up professionally.
• Working closely with internal departments to maintain a smooth order workflow.
• Acting as the first point of contact and answering incoming calls.
• Resolving customer queries with confidence and care.
• Producing a range of reports as required.
• General administrative duties to support the wider team.

Skills

Customer service

Sales administration

Communication

Attention to detail

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This is an excellent opportunity for someone who enjoys a varied role, thrives in a supportive environment, and wants to be part of a company where their contribution genuinely matters.

Our client has a strong reputation, a growing customer base, and an expanding product range, and continue to experience sustained growth. To support this, they are looking for a Sales Administrator to join their friendly, close knit team.

Working within a small and welcoming team, you will play a key part in ensuring customers receive exceptional service and that orders flow smoothly from start to finish. The role is diverse, fast paced, and ideal for someone who enjoys taking ownership and being involved in multiple aspects of the sales process.

Key Responsibilities

• Managing the full sales order process, including liaising with customers, processing orders, and ensuring timely despatch
• Preparing customer quotations and following up professionally.
• Working closely with internal departments to maintain a smooth order workflow.
• Acting as the first point of contact and answering incoming calls.
• Resolving customer queries with confidence and care.
• Producing a range of reports as required.
• General administrative duties to support the wider team.

The Candidate

• Minimum 2 years' experience in a similar customer service or sales administration role.
• Professional and confident communicator, comfortable dealing with people at all levels.
• Able to handle customer issues or conflict calmly and effectively.
• Conscientious, accurate, and have strong attention to detail.
• Reliable, positive, and proactive with a strong "can do" attitude.
• Proficient user of Microsoft Word, Excel, and Outlook.

Package & Benefits

This is a full time, permanent, office based role (39 hours per week) with an annual salary of £26,364.00 (£13.00 per hour).

Office hours

• Monday-Thursday: 07:45am - 4:15pm.
• Friday: 07:45am - 3:15pm.

Benefits

• Pension scheme
• Onsite parking
• 24 days annual leave + bank holidays + your birthday off.
• Friendly, supportive working environment.
• Opportunities for progression and personal development.

Edwards & Pearce is an Equal Opportunities Employer