Sales Administrator

Allscreens Nationwide Ltd; Basingstoke; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

On-site parking

25 days annual leave + bank holidays

Statutory pension

Company performance-related bonus

Full training provided

Opportunity to become permanent after

Job summary

A well-established business in Basingstoke is seeking a Sales Administrator to support customers and the sales team. The role offers a 12-week temp-to-perm pathway from day one, with training provided on company systems and processes.

You will join a small, supportive team of three and have scope to become a permanent member after the temporary period. Key duties include handling enquiries, processing orders and quotations, maintaining records, and providing general admin support.

Qualifications

• Strong administration background.
• Experience in B2B sales or customer service.
• At least 1 year in sales administration/B2B environment.

Responsibilities

• Respond to customer enquiries via telephone and email in a professional and timely manner.
• Build and maintain strong relationships with B2B customers.
• Process customer orders, quotations, enquiries and returns.
• Provide general sales and administrative support to the team.
• Resolve customer queries and complaints, escalating where appropriate.
• Maintain accurate customer and order records.
• Use Sage to process orders and complete relevant administration.
• Support reporting, data entry and document management.
• Assist with general office administration.
• Work closely with the wider team to ensure excellent customer service.
• Carry out any other administrative or sales-related duties as required.

Skills

Administration

B2B sales

Tools

Sage

Job description

We are currently recruiting for a Sales Administrator to join a well-established and growing business based in Basingstoke.

This is an excellent opportunity for someone with a strong

B2B sales and administration background who is looking to join a supportive team and develop their career within a successful business.

The successful candidate will join a close-knit

team of three, working alongside experienced colleagues with full training provided on the company's systems and processes.

This position is offered on a

12-week temp-to-perm basis from day one, with the opportunity to become a permanent member of the team following a successful temporary period.

The Role:

As a Sales Administrator, you will play an important role in supporting customers and the wider sales team, ensuring orders, enquiries and administration are dealt with accurately and efficiently.

Your responsibilities will include:

• Responding to customer enquiries via telephone and email in a professional and timely manner
• Building and maintaining strong relationships with B2B customers
• Processing customer orders, quotations, enquiries and returns
• Providing general sales and administrative support to the team
• Resolving customer queries and complaints, escalating where appropriate
• Maintaining accurate customer and order records
• Using Sage to process orders and complete relevant administration
• Supporting reporting, data entry and document management
• Assisting with general office administration
• Working closely with the wider team to ensure excellent customer service
• Carrying out any other administrative or sales-related duties as required

About You:

We are looking for someone who has a strong administration background combined with previous B2B sales experience.

Ideally you will have at least 1 year's relevant experience within a sales administration, customer service or B2B environment.

• Monday-Friday
• No bank holiday working
• 4-day Christmas shutdown
• On-site parking
• 25 days annual leave + bank holidays once permanent
• Statutory pension
• Company performance-related bonus scheme
• Full training provided
• Supportive and friendly team environment
• Opportunity to become permanent after 12 weeks