Sales Administration Team Leader: Global Order & Export Lead

Venus Recruitment Ltd; England; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

25 days holiday + BH

Bonus scheme

Pension scheme

Westfield Health Plan

Employee assistance programme

Life assurance

Cycle to work scheme

Recruitment referral scheme

Christmas shutdown

Job summary

Venus Recruitment Ltd is seeking an experienced Sales Administration Team Leader to head a busy order processing function within a manufacturing environment. This role will oversee the end-to-end processing of customer orders, ensuring exceptional levels of customer service while maintaining compliance.

You will lead the Sales Order team, develop and support the administration function, coordinate complex orders with Engineering and Project teams, track deliveries and invoicing, and ensure

Qualifications

• Leadership experience with the ability to motivate and develop a team.
• Strong customer service and communication skills.
• Experience using ERP and CRM systems.
• Excellent organisational and problem-solving abilities.
• Engineering or manufacturing sector experience preferred.
• Worldwide export experience advantageous.

Responsibilities

• Lead the Sales Order team to deliver accurate, responsive order processing.
• Develop and support the Sales Administration team, driving productivity and improvement.
• Process purchase orders and contracts through the ERP system, ensuring export compliance.
• Coordinate complex orders and delivery schedules with Engineering and Project teams.
• Track orders, delivery commitments and milestones, providing proactive customer updates.
• Oversee global shipments, export documentation and regulatory compliance.
• Ensure accurate, timely invoicing and achievement of monthly targets.
• Maintain compliance with company standards, policies and procedures.
• Deputise for the Sales Office Manager when required.

Skills

Leadership

Customer service

Communication

Organisation

Problem solving

Tools

ERP system

CRM system

Job description

Venus Recruitment Ltd is seeking an experienced Sales Administration Team Leader to head a busy order processing function within a manufacturing environment. This role will oversee the end-to-end processing of customer orders, ensuring exceptional levels of customer service while maintaining compliance.

You will lead the Sales Order team, develop and support the administration function, coordinate complex orders with Engineering and Project teams, track deliveries and invoicing, and ensure