Sales Admin Specialist — Office-Based with Training & Growth

Crooton ltd; Barnstaple; Sur place; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Training on Sage systems

Permanent, office-based role

Résumé du poste

Associated Optical in Barnstaple, UK, is seeking a proactive Customer Experience Administrator to join our team. Working alongside the Senior Customer Experience Executive, you will manage order processing, respond to inquiries, and support the national field sales team with essential administrative tasks.

You will enter orders using Sage systems, handle phone and email queries with professionalism, maintain customer records, and help dispatch and returns while contributing to a friendly, busy

Qualifications

• Experience in sales administration or customer service.
• Proficient in Microsoft Office and ERP/order processing tools.
• Experience with Sage 50 or similar systems.
• Excellent communication and attention to detail.

Responsabilités

• Process customer orders accurately using Sage and order management software.
• Respond to inquiries via phone and email with professionalism.
• Provide day-to-day administrative support to field sales teams.
• Coordinate with warehouse/distribution for timely dispatch.
• Maintain customer records, quotations, returns and warranties.

Connaissances

Sales administration

Customer service

Office environment

Verbal and written communication

Attention to detail

Multi-tasking

Telephone manner

Outils

Sage 50

Sage accounting

Microsoft Office

Description du poste

Associated Optical in Barnstaple, UK, is seeking a proactive Customer Experience Administrator to join our team. Working alongside the Senior Customer Experience Executive, you will manage order processing, respond to inquiries, and support the national field sales team with essential administrative tasks.

You will enter orders using Sage systems, handle phone and email queries with professionalism, maintain customer records, and help dispatch and returns while contributing to a friendly, busy