Sales Admin & Customer Service Specialist (Flexible Hours)

Equals One Ltd; England; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Flexible hours (as per ad)

39 hours per week, Mon-Thu 8:00-17:00,

Fridays 8:00-13:00 (flexible hours)

Holiday entitlement: 24 days + 8 bank/

Job summary

MY Sofa Covers Ltd is a growing company specialising in the manufacture of quality, made-to-measure sofa covers and curtains.We are looking for an organised, reliable and friendly Clerical Support / Sales Administrator to join our team.

This is a varied role supporting the day-to-day running of the business and warehouse as well as supporting sister companies within the group.You will be dealing with customers, suppliers, deliveries and internal departments, helping to ensure that orders move

Qualifications

• Highly organised with good attention to detail.
• Confident speaking to customers and suppliers.
• Friendly, professional and approachable.
• Good computer skills, using Excel, Word and Outlook and other software.
• Able to manage multiple tasks and prioritise their workload.
• Reliable and able to work independently.
• A good communicator, both verbally and in writing.
• Previous experience in an administration, customer service, sales support, purchasing or manufacturing environment would be advantageous.

Responsibilities

• Preparing and sending customer quotations.
• Dealing with customer enquiries and queries by telephone and email.
• Processing customer orders and keeping records up to date.
• Liaising with customers regarding orders, measurements, fabrics and delivery arrangements.
• Arranging and coordinating customer deliveries and fitting services.
• Booking in and receiving incoming goods and materials.
• Checking deliveries against orders and dealing with any discrepancies.
• Raising and following up supplier queries.
• Liaising with suppliers regarding orders, deliveries and lead times.
• Updating customers on the progress of their orders.
• Maintaining accurate paperwork and computer records.
• Providing general administrative and clerical support to the business and other businesses within the group.
• Assisting other members of the team with day-to-day office and production administration

Skills

Organised

Customer communication

Friendly

Computer skills

Multitasking

Reliable

Communication

Tools

Excel

Word

Outlook

Job description

MY Sofa Covers Ltd is a growing company specialising in the manufacture of quality, made-to-measure sofa covers and curtains.We are looking for an organised, reliable and friendly Clerical Support / Sales Administrator to join our team.

This is a varied role supporting the day-to-day running of the business and warehouse as well as supporting sister companies within the group.You will be dealing with customers, suppliers, deliveries and internal departments, helping to ensure that orders move