Sales Account Manager – IT Hardware

Rtk Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity to manage warm client accounts

Exposure to commercial sales strategy

Clear progression pathway

Job summary

Rtk Group is seeking a Sales Account Manager – IT Hardware located in Rayleigh. This full-time position blends account management and sales operations for warm client accounts. Responsibilities include preparing quotes, liaising with suppliers, and assisting with order management.

The ideal candidate will have experience in an IT reseller or vendor environment and a strong understanding of IT hardware. The role emphasizes client relationship management and offers opportunities for career progression within a growing IT business.

Qualifications

• Experience within an IT reseller, MSP, distributor or vendor environment.
• Previous experience in account management or sales operations.
• Strong understanding of IT hardware including laptops, servers, and networking.

Responsibilities

• Manage a portfolio of warm and transactional client accounts.
• Prepare accurate IT hardware quotes and manage orders end-to-end.
• Respond to customer queries regarding pricing and product specifications.

Skills

Commercially confident

Strong organisational ability

High attention to detail

Proactive

Client relationship management

Tools

CRM systems

Job description

Sales Account Manager – IT Hardware

Job Type: Full Time

Location: Rayleigh

Business Unit: VAR

Role Overview

We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment. This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration. This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.

Account Management

• Manage a portfolio of warm and transactional client accounts
• Act as the day-to-day point of contact
• Respond to customer queries regarding pricing, delivery timelines and product specifications
• Maintain CRM pipeline updates and account records
• Identify upsell and cross-sell opportunities
• Assist with bid documentation and commercial responses
• Support senior sales team in client meetings where required
• Monitor margin levels and flag pricing discrepancies

Sales Operations

• Prepare accurate IT hardware quotes
• Liaise with suppliers for pricing and availability
• Ensure correct product specification and compatibility
• Manage orders from approval through to delivery
• Raise purchase orders and support invoicing processes
• Coordinate internal and external stakeholders to ensure smooth fulfilment

Experience Required

• Experience within an IT reseller, MSP, distributor or vendor environment
• Previous experience in account management, internal sales or sales operations
• Strong understanding of IT hardware (laptops, servers, networking, peripherals)
• Experience preparing quotes and managing orders end-to-end
• Experience using CRM systems

Skills & Attributes

• Commercially confident and proactive
• Comfortable managing client relationships
• Strong organisational and multitasking ability
• High attention to detail
• Margin-aware and commercially focused

What We Offer

• Opportunity to manage and grow warm client accounts
• Exposure to commercial sales strategy
• Clear progression pathway within a growing IT business
• Collaborative and fast-paced team environment