Safety Programs Coordinator (Customer Care)

A long standing partner; Bracknell; On-site; GBP 25,000 - 31,000; Full time

Job summary

A long standing partner in Bracknell is seeking a Customer Safety Administrator to support safety programmes across fire, asbestos, lifting and water safety. The role focuses on coordinating appointments, handling enquiries, maintaining records and delivering essential safety activities.

You will work with internal and external stakeholders to produce regular reports, manage workloads and promote the importance of customer and building safety.

Qualifications

• You’ll need strong IT skills and practical experience using Microsoft applications.
• Excellent communication and interpersonal skills.
• A proactive, enthusiastic and self-motivated approach.
• Ability to work independently while also being a strong team player.

Responsibilities

• Coordinate access appointments for customer safety programmes and risk assessments.
• Manage enquiries from customers and colleagues via email, telephone and internal systems.
• Review digital workstreams and escalate priorities to the wider Customer Safety team.
• Support annual safety programmes and recommendations arising from risk assessments.
• Allocate work, raise jobs and purchase orders, and liaise with internal and external customers.
• Produce regular reports and KPI information to support assurance and delivery.
• Input and maintain accurate information across management systems.
• Collaborate with teams to ensure information and actions are completed on time.
• Support compliance requirements and promote safety across the organisation.
• Provide general administrative support as required.

Skills

Organised

Communication

Team player

Independent worker

Prioritisation

Problem-solving

Tools

Microsoft Office

Job description

A long standing partner in Bracknell is seeking a Customer Safety Administrator to support safety programmes across fire, asbestos, lifting and water safety. The role focuses on coordinating appointments, handling enquiries, maintaining records and delivering essential safety activities.

You will work with internal and external stakeholders to produce regular reports, manage workloads and promote the importance of customer and building safety.