Safeguarding and Outreach Lead

Yorkshire Housing; England; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Car allowance

Holiday entitlement: 26 days + bank"

Pension and wellbeing benefits

Flexible/hybrid working

Permanent role

Job summary

Yorkshire Housing is seeking a Safeguarding and Outreach Lead to protect customers at risk and integrate safeguarding into everyday practice. You will guide a safeguarding team, manage complex cases, and drive practical improvements across teams.

We value credible leadership, strong partnerships, and a proactive, learning-focused approach to safeguarding. This permanent role offers hybrid working options and a competitive benefits package.

Qualifications

• Safeguarding expertise including risk assessment, information sharing, escalation and multi-agency working.
• Understanding domestic abuse laws and guidance with empathy and sound judgement.
• Lead, coach and support colleagues while setting clear standards and accountability.
• Turn data, audits and learning into practical service improvements.

Responsibilities

• Lead and develop the safeguarding and outreach team, setting clear expectations and helping people thrive.
• Own the response to risk, guiding complex cases and ensuring timely action for customers.
• Raise standards through case reviews, audits and learning to meet legal requirements.
• Turn insight into action by using data and customer feedback to set priorities and demonstrate impact.
• Build confidence across Yorkshire Housing, providing practical advice and training to staff.
• Strengthen partnerships with local authorities, safeguarding teams and other agencies.
• Keep the service moving forward by leading the Safeguarding Work Plan and maintaining relevant policies and resources.

Skills

Safeguarding expertise

Leadership

Multi-agency work

Data analysis

Communication skills

Partnership development

Risk assessment

Information sharing

Job description

Job Introduction

Some jobs keep things ticking over. This one changes lives.

As our Safeguarding and Outreach Lead, you'll protect customers at risk and make excellent safeguarding part of everyday life at Yorkshire Housing.

You'll lead our safeguarding and outreach expert, steer colleagues through complex cases and give teams the confidence to act. You'll turn learning into practical improvements that strengthen how we support customers.

Where there's risk and the way forward isn't clear, you'll bring calm judgement, curiosity and decisive leadership.

What you'll make happen

You'll lead a clear, consistent service that puts customers and sound judgement first.

You'll:

• Lead and develop the team, setting clear expectations and helping people thrive.
• Own the response to risk, guiding complex cases and making sure customers get the right action at the right time.
• Raise standards, using case reviews, audits and learning to strengthen practice and meet legal requirements.
• Turn insight into action, using data and customer feedback to spot trends, set priorities and demonstrate impact.
• Build confidence across YH, giving colleagues practical advice and training so they know what to look for and how to respond.
• Strengthen partnerships, building trusted relationships with local authorities, safeguarding teams and other agencies.
• Keep moving the service forward, leading the Safeguarding Work Plan and keeping policies, guidance and resources relevant and useful.

What you'll bring

You'll know safeguarding inside out and be the person others trust when things get complicated. You'll combine credible leadership with strong partnerships and turn good practice into better outcomes for customers.

We'd love to hear from you if you:

• Bring strong, current safeguarding expertise, including risk assessment, information sharing, escalation and multi-agency working.
• Understand domestic abuse and apply relevant law and guidance with empathy and sound judgement.
• Lead, coach and support colleagues while setting clear standards and accountability.
• Give clear advice, influence decisions and build trust with customers, colleagues, senior leaders and partners.
• Turn data, audits and learning into practical service improvements.
• Communicate clearly, stay organised and thrive when priorities compete.
• Use technology confidently to work smarter and support better decisions.
• Share our commitment to inclusion, learning and the YH values.
• Can work flexibly across Hub, Home and Roam, with a full UK driving licence and access to a vehicle for work.

You can find out more about our employment perks here.

The Yorkshire Housing bit

We're Yorkshire by name and Yorkshire by nature: straightforward, warm and determined to make a difference.

Our values shape how we work: create trust, be curious, make it happen, achieve impact and have fun. In this role, you'll live them by asking the right questions, taking action and making a difference when it matters most.

What you'll get

• £46,469 plus £2,000 car allowance per year

• Flexibility to work where your day takes you: at home, in one of our hubs or alongside customers, colleagues and partners.
• A permanent role in a newly formed Yorkshire Housing team.
• 26 days' holiday plus bank holidays.
• An excellent pension and wellbeing benefits.
• The chance to make a lasting difference to people's lives.

Ready to make a difference?

We're building a workplace where everyone can thrive and be themselves. Different experiences and perspectives make us stronger, and we welcome applications from every background.

The fine print

• Closing date: Wednesday 4th November 2026 (we may close early if we get lots of great candidates!)
• We may get in touch before the closing date, so keep an eye on your inbox.
• If you're internal, you must inform your line manager your applying (it's the right thing to do!).