SaaS Operations & Automation Specialist

Just Eat Takeaway.com; Epsom; On-site; GBP 55,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com is hiring an Application Specialist (SaaS Technician) to own SaaS portfolio management, automation and AI‑driven process improvements. You will also handle Atlassian BAU admin for Jira/Confluence, and support IAM initiatives including SSO/SCIM provisioning.

You will drive vendor interactions, license optimization, and governance while reducing manual tasks through low‑code/no‑code platforms and API integrations. Collaboration across HR, Legal, and Engineering is expected.

Qualifications

• Experience administering and supporting enterprise SaaS applications.
• Must-have experience with low-code/no-code platforms and AI tools to optimise workflows.
• Solid understanding of identity and access management concepts (SSO, SCIM, Okta).
• Experience with Atlassian administration (Jira/Confluence) user management and permissions.
• Knowledge of security and data protection principles; ability to implement least-privilege access.

Responsibilities

• Take ownership of assigned SaaS applications lifecycle, onboarding, offboarding and access management.
• Automate processes with low-code/no-code workflows and integrate AI tools and REST APIs.
• Provide BAU administration for Atlassian tools (Jira, Confluence) including permissions and license handling.
• Monitor usage, renewals, and license optimization to maximise ROI.
• Support IAM initiatives, SSO/SCIM integrations and Okta provisioning.
• Identify shadow IT and bring unmanaged apps into governance with clear policies.

Skills

SaaS Administration

Low-code / No-code

AI tooling integration

Atlassian BAU

IAM / SSO / Okta

Vendor management

Tools

Zapier

Jira

Confluence

1Password

Miro

DocuSign

Job description

Just Eat Takeaway.com is hiring an Application Specialist (SaaS Technician) to own SaaS portfolio management, automation and AI‑driven process improvements. You will also handle Atlassian BAU admin for Jira/Confluence, and support IAM initiatives including SSO/SCIM provisioning.

You will drive vendor interactions, license optimization, and governance while reducing manual tasks through low‑code/no‑code platforms and API integrations. Collaboration across HR, Legal, and Engineering is expected.