SaaS Automation & App Ops Specialist

Just Eat Takeaway.com; Brentwood; On-site; GBP 55,000 - 75,000; Full time

Job summary

Just Eat Takeaway.com is hiring an Application Specialist (SaaS Technician) to manage a portfolio of critical SaaS apps and collaboration tools. You will automate workflows, enforce security controls, and coordinate with cross‑functional teams to optimise licenses and governance.

You will work in a global Application Management team, driving efficiency through low‑code/no‑code solutions, API integrations, and AI‑driven automation while ensuring reliable, cost‑effective software delivery.

Qualifications

• Experience administering enterprise SaaS applications and IT operations.
• Proficiency with low-code/no-code platforms and AI-driven automation.
• Knowledge of user access management and license provisioning.
• Experience with Atlassian administration (Jira/Confluence).
• Familiarity with IAM concepts (SSO, SCIM, Okta).

Responsibilities

• Own a portfolio of SaaS applications including onboarding, offboarding, and access management.
• Develop and maintain low-code/no-code workflows and automate tasks with AI tools and APIs.
• Provide BAU administration for Atlassian tools (Jira, Confluence) and license handling.
• Monitor licensing, usage, and cost optimization; support governance and security.
• Engage stakeholders across HR, Legal, Marketing, Engineering, and Finance to gather requirements and drive improvements.

Skills

SaaS admin

Automation & AI

Access management

Security & IAM

Stakeholder mgmt

REST APIs

Tools

Jira

Confluence

Okta

Job description

Just Eat Takeaway.com is hiring an Application Specialist (SaaS Technician) to manage a portfolio of critical SaaS apps and collaboration tools. You will automate workflows, enforce security controls, and coordinate with cross‑functional teams to optimise licenses and governance.

You will work in a global Application Management team, driving efficiency through low‑code/no‑code solutions, API integrations, and AI‑driven automation while ensuring reliable, cost‑effective software delivery.