SaaS Automation Specialist: AI-Powered Workflows & IAM

Just Eat Takeaway.com; Chertsey; On-site; GBP 40,000 - 70,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist to own the lifecycle of critical SaaS apps, implement automation and AI-driven solutions, and support Atlassian tools. You will manage access, security, and governance while collaborating with stakeholders across HR, Legal, Marketing, Engineering, and Finance.

The role focuses on reducing manual tasks through low-code/no-code platforms and REST APIs, ensuring secure, compliant operations and strong internal IT collaboration.

Qualifications

• Experience administering and supporting enterprise SaaS applications.
• Must-have experience with low-code/no-code platforms and AI tools.
• Working knowledge of user access management and SaaS provisioning.
• Experience with Atlassian administration (Jira/Confluence).
• Understanding of IAM concepts (SSO, SAML, SCIM) and IT security principles.
• Strong communication across technical and non-technical stakeholders.

Responsibilities

• Own SaaS applications lifecycle, onboarding/offboarding, access management.
• Implement and maintain low-code/no-code workflows and AI integrations.
• Provide BAU administration for Jira and Confluence, including permissions and project setup.
• Monitor license usage and optimize costs and renewals.
• Ensure security and governance, manage password vaults and IAM integrations.
• Identify Shadow IT, drive governance and documentation.
• Engage stakeholders to gather requirements and evaluate software proposals.
• Maintain knowledge base and runbooks; support IT operations.

Skills

SaaS lifecycle management

Automation & AI integration

BAU administration (Jira/Confluence)

Security & IAM (SSO/SCIM, Okta)

Stakeholder engagement

Tools

1Password

Miro

Zapier

DocuSign

Jira

Confluence

Okta provisioning

Job description

Just Eat Takeaway.com is seeking an Application Specialist to own the lifecycle of critical SaaS apps, implement automation and AI-driven solutions, and support Atlassian tools. You will manage access, security, and governance while collaborating with stakeholders across HR, Legal, Marketing, Engineering, and Finance.

The role focuses on reducing manual tasks through low-code/no-code platforms and REST APIs, ensuring secure, compliant operations and strong internal IT collaboration.