SaaS Operations & Automation Specialist

Just Eat Takeaway.com

Langley

On-site

GBP 45,000 - 65,000

Full time

3 days ago

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Job summary

Just Eat Takeaway.com seeks an Application Specialist (SaaS Technician) to own a portfolio of critical SaaS apps, manage access and security, and streamline operations through automation and AI. You will support Atlassian BAU tasks and collaborate with HR, Legal, Marketing, and Engineering to drive efficiency across the tech stack.

The role emphasizes least‑privilege access, vendor interactions, and governance, with opportunities to leverage REST APIs and low‑code platforms to reduce manual

Qualifications

Experience administering and supporting enterprise SaaS applications or IT Operations.
Proficiency with low‑code/no‑code platforms and AI tools to automate workflows.

Responsibilities

Own and manage a portfolio of SaaS applications including onboarding, access, and governance.
Automate processes using Zapier, Jira Automation and REST APIs to reduce manual tasks.
Provide BAU Atlassian administration (Jira/Confluence) including user/group management and license handling.
Monitor license usage, optimize costs, and support renewal decisions.
Support security, IAM, SSO/SCIM integrations and Okta provisioning.

Skills

SaaS lifecycle management

Automation & AI integration

Jira administration

Confluence administration

1Password governance

Okta provisioning

SSO/SCIM

Vendor management

Stakeholder engagement

Tools

Zapier

Jira

Confluence

1Password

Okta

Jira Automation

Job description

The role emphasizes least‑privilege access, vendor interactions, and governance, with opportunities to leverage REST APIs and low‑code platforms to reduce manual

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