Room Attendant - The Dorchester

The Dorchester; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their team. This role offers the chance to provide exceptional service in a prestigious environment, ensuring guests have a memorable experience. With award-winning training programs, you will develop your skills and career in a supportive and inclusive culture. Enjoy generous employee perks, including complimentary stays and discounts, while being part of a team that values passion, respect, and creativity. If you are energetic and detail-oriented, this is the perfect opportunity for you.

Benefits

Complimentary stays at Dorchester Collection Hotels

50% discount on food and beverages

Employee benefits including pension scheme

Career development through apprenticeships

Social events

Referral bonus of £1000

Well-being support services

Qualifications

• Strong attention to detail and good communication skills.
• Energetic and capable of physical tasks and teamwork.

Responsibilities

• Provide seamless and discreet service to guests.
• Handle guest requests and ensure high hygiene standards.

Skills

Attention to Detail

Good Communication

Time Management

Teamwork

Physical Capability

Job description

Join us as a Room Attendant at The Dorchester Hotel, recently recognized as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We are committed to creating an inclusive culture that reflects our values of passion, personality, respect, teamwork, and creativity.

As a Room Attendant, you will have the opportunity to excel in your field, learning from our award-winning training programs to achieve high standards in craft, service, and leadership.

What You’ll Do

• Provide seamless, discreet, and flexible service to guests, ensuring attention to detail, thoroughness, and hygiene to deliver an exceptional experience.
• Handle guest requests involving special setups, additional supplies, or special occasions, fulfilling most of these requests as a Room Attendant.

You will be provided with specific details on how we care for our hotel. The operational hours are shift-based and may vary.

Working Hours

• Monday to Sunday, starting as early as 7 am and finishing by 6:30 pm.

What You’ll Bring

Essential Skills and Experience

• Attention to Detail
• Good Communication
• Time Management
• Energetic and physically capable of moving around and lifting
• Teamwork

Preferred Skills

• Previous experience in a 5-star hotel
• Customer Service Skills
• Organizational Skills

What You’ll Get

• Complimentary stays at Dorchester Collection Hotels with breakfast
• 50% discount on food and beverages at selected venues
• Employee benefits including pension scheme, seasonal ticket loan, rental deposit scheme, financial advice, and eye care vouchers
• Career development through apprenticeships and educational programs
• Social events and a referral bonus of £1000
• Well-being support services

We celebrate diversity and are committed to an inclusive environment. For support during the recruitment process, contact the People & Culture team at 02073197011 or email [e-mail].