Room Attendant

Crimson Hotels Group; Slough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted stays around the world

Free meal on duty + unlimited hotdrin

Paid day off for your Birthday

Team member discounts

Health Benefit schemes

Employee Assistance Programme and well

Job summary

Crimson Hotels Group is seeking a Room Attendant for our Holiday Inn Express London – Heathrow T5 site. The role focuses on cleaning guest bedrooms to meet high standards of presentation and hygiene, while delivering friendly, attentive service to all guests.

You will join a team that values inclusivity and continuous development, with opportunities for growth and recognition as part of a supportive hotel group in the UK.

Qualifications

• Previous experience in a similar role is beneficial.
• Commitment to delivering exceptional service.
• Good command of the English language and clear communication.

Responsibilities

• Clean guest bedrooms within the required time frames.
• Carry out regular deep cleaning tasks to maintain high standards of hygiene.
• Assist with housekeeping tasks to ensure rooms are presented to guest expectations.

Skills

Attention to detail

Customer service mindset

English fluency

Job description

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why join Crimson Hotels- We believe great people deserve great perks:

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your Birthday
• Team member discounts
• Health Benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

Our Values

Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.

As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London – Heathrow T5 which is a 300-room hotel- perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

What your day will look like?

The key duties will include cleaning guest bedrooms within the required time frames and undertak regular deep cleaning tasks

What You'll bring?

We're looking for an enthusiastic Room Attendant who is passionate about delivering quality service and who will truly listen to out guests to anticipate their needs and achieve 100% guest satisfaction. As well as having previous experience in a similar role, you’ll have an absolute commitment to delivering exceptional service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language, physically fit and well presented.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.