Roadside Patrol Team Lead: Lead Techs, Drive Results

Direct Line Group Careers; Glastonbury; On-site; GBP 42,000 - 48,000; Full time

Job summary

A leading insurance provider in the UK is looking for a Team Leader for roadside patrol services. In this role, you will oversee a team, ensuring effective management and performance while also engaging in vehicle repairs and customer service. The ideal candidate will have a Level 3 qualification in vehicle repair and be excellent at coaching and collaboration. This full-time position offers a base salary of £42,000, bonuses, and various benefits including a pension scheme and insurance discounts.

Benefits

9% employer contributed pension

50% off insurance products

Free breakdown cover

Generous holidays

Employee discounts

Qualifications

• Experience within the vehicle repair industry and qualifications.
• Ability to develop effective coaching relationships.
• Commitment to adhering to Risk, Governance, and HR processes.

Responsibilities

• Manage road service team and performance.
• Ensure customer service standards are met effectively.
• Train and evaluate team members to meet operational metrics.

Skills

Vehicle repair qualifications

Coaching and leadership skills

Customer service expertise

Collaboration skills

Education

Level 3 qualification or equivalent in vehicle repair

Job description

A leading insurance provider in the UK is looking for a Team Leader for roadside patrol services. In this role, you will oversee a team, ensuring effective management and performance while also engaging in vehicle repairs and customer service. The ideal candidate will have a Level 3 qualification in vehicle repair and be excellent at coaching and collaboration. This full-time position offers a base salary of £42,000, bonuses, and various benefits including a pension scheme and insurance discounts.