Road Traffic Litigation Claims Specialist

Aviva; Leeds; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunity 6%

Pension up to 14%

25 days holiday

Private Medical Benefit

Discount on Aviva products

Matching Share Plan

Save As You Earn

Parental and carer’s leave

Cycle to work

Volunteer days

Wellbeing support

Job summary

Aviva through its DLG Legal Services unit seeks a Litigation Claims Handler to manage a caseload of road traffic accident claims on a secondment basis. You’ll assess liability, claim value and risk, gather evidence and decide the best way to move each case forward.

You will keep clients updated, explain the court process clearly and help them understand next steps, while working with insurer clients to reach the right outcome. Excellent organisation and communication are essential for success.

Qualifications

• Experience in handling litigation road traffic accident claims.
• Knowledge of Civil Procedure Rules and Pre-Action Protocols.
• Ability to explain legal/technical information clearly by phone and in writing.

Responsibilities

• Manage own caseload of litigation road traffic accident claims.
• Assess liability, claim value and risk.
• Gather evidence and decide the best way to progress each case.
• Keep clients and policyholders updated throughout the process.
• Work with insurer clients to meet court rules and directions.

Skills

Claims handling experience

Civil Procedure Rules knowledge

OCMC portal understanding

Clear communication skills

Case management system

Tools

Case management system

Job description

Aviva through its DLG Legal Services unit seeks a Litigation Claims Handler to manage a caseload of road traffic accident claims on a secondment basis. You’ll assess liability, claim value and risk, gather evidence and decide the best way to move each case forward.

You will keep clients updated, explain the court process clearly and help them understand next steps, while working with insurer clients to reach the right outcome. Excellent organisation and communication are essential for success.