RMS Configuration Specialist for Policing Ops (Remote)

Warwickshire Police; Leek Wootton; On-site; GBP 40,000 - 43,000; Full time

Job summary

Warwickshire Police is seeking a Configuration Analyst to maintain and optimise the Records Management System (Niche) to support operational policing. The role requires collaboration with operational users, technical teams and suppliers, plus on-call duties and regular travel across Warwickshire.

The ideal candidate will have strong configuration management skills, experience with RMS or similar enterprise systems, and a solid understanding of information security and data protection in a

Qualifications

• Strong knowledge of configuration management principles in complex enterprise systems.
• Understanding of RMS concepts, data structures, workflows and information lifecycles.
• Ability to analyse business processes and translate them into effective system configurations.
• Knowledge of information security, data protection and access control principles in a regulated environment.
• Previous knowledge of RMS(Niche) is desirable.

Responsibilities

• Configure and maintain the RMS to support operational policing processes, ensuring accuracy, consistency and usability.
• Translate operational and business requirements into system configuration, workflows, forms and rules within the RMS.
• Manage system changes, enhancements, and releases, including configuration updates, testing and deployment.
• Ensure the RMS complied with relevant legislation, national policing standards, and information management policies (e.g. data protection, retention and disclosure).
• Provide second- and third-line support for configuration issues, investigating and resolving incidents and problems.
• Work collaboratively with operational officers and staff, and SMEs to understand user needs and improve system functionality.
• Produce and maintain system documentation, including configuration records, procedures and impact assessments.
• Support system audits, inspection and upgrades, liaising with vendors and internal stakeholders as required.
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Skills

Strong analytical & problem solving

Technical documentation

Stakeholder communication

Calm under pressure

Job description

Warwickshire Police is seeking a Configuration Analyst to maintain and optimise the Records Management System (Niche) to support operational policing. The role requires collaboration with operational users, technical teams and suppliers, plus on-call duties and regular travel across Warwickshire.

The ideal candidate will have strong configuration management skills, experience with RMS or similar enterprise systems, and a solid understanding of information security and data protection in a