Product Manager

Warwickshire Police; Leek Wootton; On-site; GBP 51,000 - 57,000; Full time

Benefits offered by this job

Remote working

Job summary

Warwickshire Police in Leek Wootton is seeking a Product Manager to plan, lead and oversee configuration testing for the Force RMS and related applications. You will define test strategy, create scripts and data, and manage the test plan with key resources to ensure quality and governance compliance.

You will manage a small team of 2 configuration analysts, drive continuous improvement, and coordinate with stakeholders to meet data governance and audit requirements while on-call and travel

Qualifications

• Technical knowledge of Software Development Lifecycle (SDLC).
• Knowledge of testing tools such as Postman, SoapUI, JMeter, LoadRunner, JIRA.
• Project management knowledge of planning, risks and dashboards.
• Knowledge of ISO29119/ISO25010/ISO9001 and data handling principles.
• ISTQB Foundation Level and/or ITIL Foundation awareness.

Responsibilities

• Manage the Configuration and Release process efficiency of the Force RMS and other Force applications.
• Develop test strategies defining standards, tools and data for RMS.
• Create detailed test and release plans including unit, system, integration and security tests.
• Coordinate and supervise testing activities (manual and automated).
• Ensure releases meet quality standards and user requirements.
• Ensure compliance with policing data governance and audit requirements.
• Identify risks early and report to Programme/Project Manager/Head of Service.
• Produce reports on test progress and quality to SLT.
• Provide expert user advice to system admins and business teams.
• Lead a team of 2 Configuration Analysts and drive continuous improvement.

Skills

ISTQB Foundation

ITIL Foundation

Analytical skills

Communication

Tools

Postman

SoapUI

JMeter

LoadRunner

JIRA

Halo

Job description

Product Manager

Permanent

Full Time

Leek Wootton

Salary - Grade H (£50.949.00 - £57,186.00)

The main purpose of the role is to plan, lead and oversee all configuration activities for software or systems (including the Records Management System), ensuring that software and hardware quality meets Warwickshire Police goals by defining test strategy, creating test scripts and data, creating and executing the test plan with key resources, including defect management.

Main Responsibilities

1. Manage the Configuration and Release process efficiency of the Force RMS and any other designated Force applications


2. Develop comprehensive test strategies that define standards, test tools, and data for the Warwickshire Police’s Records Management System


3. To create a detailed test and release plan that includes (but not limited to) unit, system, integration, regression test relating to functional, non-functional, security related pen tests and disaster recovering testing


4. Coordinate and supervise testing activities (manual and automated) to ensure thoroughness


5. Ensure software releases meets quality standards, functions correctly, and aligns with user requirements


6. Ensure compliance with policing data governance, retention, and audit requirements, whilst ensuring documentation is up to date and available in the Force Knowledge library


7. Identifies and escalates potential issues, risks and bottlenecks early in the processes to Programme/Project Manager/Head of Service


8. Produces reports on Test progress, defect status and overall quality to Programme SLT Team


9. Provide expert user advice to system admins, business teams, managers and users of the RMS and other Force designated applications


10. Lead a high-performing team of 2 x Configuration Analysts, ensuring effective management of configuration processes, driving performance, quality, and continuous improvement across services and systems


11. All members of the workforce are to comply with all Health and Safety regulations in accordance with the Warwickshire Police Health and Safety Policy


12. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required

Special Conditions

Requirement to participate in on call rota

Regular travel throughout Warwickshire.

Person Specification

Knowledge

• Technical knowledge of Software Development Lifecycle (SDLC)


• Knowledge of key testing tools such as Postman, SoapUI, JMeter, LoadRunner, JIRA


• Project Management knowledge of planning, risks and creating dashboard/metrics


• Knowledge of creating test data


• Knowledge of ISO29119 series, ISO25010, ISO9001 and principles


• Knowledge of ITIL processes and procedures


• Hold ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher


• Understanding of pen testing lifecycle, key methodologies


• Knowledge of, or willingness to learn
  
  
  
  • Data protection legislation (UK GDPR, Data Protection Act 2018).
  
  
  • OFFICIAL–SENSITIVE data handling requirements and MOPi
  
  
  
  

Experience

• Over 5 years’ experience in developing comprehensive Configuration processes and procedures


• Experience of creating a test strategy for complex systems, coordinating across development, operations and suppliers


• Over 5 years’ experience in developing and executing detailed test plans with a high attention to detail


• Creating test data & scripts


• Liaising with senior stakeholders to achieve outcomes, including attending internal boards and external supplier groups


• Implemented test framework and processes to improve efficiency whilst testing


• Developed a robust reporting mechanism (e.g. dashboard, reports) detailing test status


• Managed end to end testing Lifecycle across multiple projects from planning, estimation to defect management


• Led cross a functional team, across multiple projects within complex programme’s


• Knowledge of Testing Tools such as JMeter, LoadRunner


• Knowledge of ITSM & CRM tools, JIRA, Halo etc.

Key Skills

• Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher


• Strong analytical and problem-solving capability under pressure.


• Experience in developing testing methodologies, tools and framework


• Experience in developing a comprehensive test approach and roadmap


• High standards of testing documentation and audit readiness.


• Attention to detail, ensuring thoroughness in testing all aspects and quality


• Able to troubleshoot issues/defect through to resolution


• Clear communication with technical and operational stakeholders


• Ability to operate calmly in critical incident and on-call environments

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote working.