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Morgan Sindall Property Services Limited; Great Burstead; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Profit Share

Discretionary Annual Bonus Scheme

26 Days Holiday plus Bank Holidays

Enhanced Pension Plan

Private Health Insurance

Life Assurance & Accident Cover

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Enhanced Maternity & Paternity Pay

Work Perks Discounts & Vouchers

Flexible Working & Flexible Bank Holl

Job summary

Lovell Renew in Basildon is seeking a Resident Liaison Officer to be the primary link between residents, project stakeholders and the construction team. You’ll foster positive relationships, address concerns and ensure residents’ needs are met with a professional, first-class liaison and administrative support.

You will bring experience as a Resident Liaison Officer or similar project administration role with a main contractor on SHDF projects; housing sector experience is a plus.

Qualifications

• Experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects.
• Advantageous to have experience within a social housing environment.
• Experience with EasyBOP construction software is beneficial but not essential.
• Must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.

Responsibilities

• Serve as the primary point of contact between residents, project stakeholders, and the construction team.
• Foster positive relationships with residents and address their concerns.
• Provide first-class liaison and administrative support to the project team in a professional and efficient manner.

Skills

Resident Liaison Officer experience

Stakeholder liaison

Administrative support

Tools

EasyBOP

Job description

Permanent - Full Time

We are looking to recruit a Resident Liaison Officer to join our Basildon Contract, based from our office at Barleylands, CM11 2UF.

About the Role

As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment.

Experience of EasyBOP construction software would be beneficial but is not essential.

You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.

Benefits:

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards

About Us

Lovell Renew is the dedicated refurbishment, retrofit and decarbonisation business of Lovell, part of the Morgan Sindall Group. Partnering with local authorities and housing providers across the UK, the business delivers planned works, building safety, asset investment and energy-efficiency programmes that improve homes, support communities and help clients achieve their sustainability and net-zero ambitions.