RF-2610-25 - Cleaning Operative

Mount Charles; Derry/Londonderry; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

20 days annual leave pro rata

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Wellbeing advisory

Company Events

Job summary

Mount Charles Group in Derry/Londonderry is seeking a dedicated cleaning operative to deliver high-quality service across offices, meeting rooms, toilets and labs in line with client specifications.

You will join a friendly, family-oriented team with flexible hours, a pension, health and wellbeing support, and ongoing training opportunities. Applicants should have customer service experience and a strong eye for detail.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors preferred.
• Current BICS Qualifications.
• Basic reading, writing, speaking and listening skills required to understand safety instructions.

Responsibilities

• Providing the highest level of cleaning service within your area of responsibility in line with the clients' specifications.
• Responding positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Providing a range of general cleaning services including offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensuring stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out to equipment/machines used.
• Keeping equipment and area clean and tidy at end of shift.
• Familiarising with and following all company procedures and regulations.
• Participating in Health and Safety Policy and reporting hazards to Line Manager.

Skills

Exceptional customer service

Attention to detail

Basic literacy & communication

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

• Woven Old City Crescent - Derry/Londonderry

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!

Working Pattern

• Monday - Friday
• 8am - 6pm
• 3 hours per week
• Flexible Hours
• 1.5 hrs x 2 times per week or 1 hr x 3 times per week

Rewards

• 20 days' annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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