RF-2604-14 - Cleaning Operative

Mount Charles; Derry/Londonderry; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

20 days’ annual leave (pro rata)

Company Pension Scheme

Employee Assistance Program

Financial Education services

Company Events

Job summary

Mount Charles is recruiting a Cleaning Operative for the Woven Old City Crescent site in Derry/Londonderry. The successful candidate will ensure high cleanliness standards, respond professionally to customer needs, and maintain cleanliness of all areas. Essential skills include exceptional customer service and attention to detail. Preferred qualifications include NVQ/SVQ Level One in Cleaning Building Interiors. The position offers a flexible working pattern of 3 hours per week with various rewards including annual leave and a pension scheme.

Qualifications

• Exceptional customer service skills essential.
• Strong attention to detail is required.
• Previous work experience in customer service is preferred.

Responsibilities

• Provide high-quality cleaning service as per client specifications.
• Respond to customer requirements in a professional manner.
• Replenish stocks and maintain cleaning equipment.
• Participate in Health and Safety policy.

Skills

Exceptional customer service skills

Strong attention to detail

Basic reading, writing, speaking and listening skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. Our family values are: do the right thing, have fun & grow together, take pride in what you do. We are currently recruiting for a Cleaning Operative to join our team based at the Woven Old City Crescent site, Derry/Londonderry.

Location

Derry/Londonderry – Woven Old City Crescent

Working Pattern

• Monday – Friday
• 8am – 6pm
• 3 hours per week
• Flexible Hours
• 1.5 hrs x 2 times per week or 1 hr x 3 times per week

Rewards

• 20 days’ annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety policy of the company and report any dangers, near misses or hazards you encounter to your line manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy way

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills to assist in understanding safety and work instructions and communicating with customer on a day-to-day basis

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.