Revenue Operations Leader: Transformation & Growth

Kainos; Birmingham; On-site; GBP 120,000 - 160,000; Full time

Job summary

Kainos in the United Kingdom is seeking a Head of Revenue Operations to lead forecasting, data, insight, and processes that drive sales performance and inform commercial decisions across Digital Services.

You will transform Sales Ops into Revenue Ops, partnering with Sales, Pre-sales, Marketing, Alliances and Operations to establish consistent metrics, strengthen decision-making, and enable a scalable go-to-market capability.

Qualifications

• Significant experience in Revenue Ops, Sales Ops or a similar commercial role in a complex B2B environment.
• Proven experience forecasting, commercial reporting, pipeline management, performance management and data governance.
• Strong understanding of sales processes, opportunity management, forecasting methodologies, pipeline governance and commercial processes.
• Experience operating as a trusted business partner to senior stakeholders, providing insight, challenge and practical recommendations that influence commercial decisions.
• Ability to translate complex commercial data into clear, actionable insight for executives and leadership.

Responsibilities

• Revenue Ops Transformation: Define and lead transformation of the current Sales Ops function to a broader Revenue Ops capability, establishing performance management frameworks, metrics and insight across Sales, Pre-sales, Marketing and Alliances teams.
• Sales Management Process & Governance: Own and continuously improve core sales processes, including booking rules, sales order governance and the consistent treatment of contracted work, backlog and forecast demand across Digital Services.
• Forecasting, Insight and Reporting: Own the production of reporting, forecasting and performance insights across Digital Services, spanning all go-to-market functions.
• Market Intelligence and Commercial Insight: Lead development of our market intelligence capability, providing insight into market trends, competitor activity, customer priorities and growth opportunities.
• Data Management: Define and maintain the standards, governance and controls required to ensure the business operates from a trusted single source of truth for data across all go-to-market functions.
• Sales Technology: Act as the Digital Services business owner for sales technology requirements, identifying opportunities to improve sales effectiveness, operational efficiency and decision-making through better use of technology, automation and AI-enabled capabilities.

Job description

Kainos in the United Kingdom is seeking a Head of Revenue Operations to lead forecasting, data, insight, and processes that drive sales performance and inform commercial decisions across Digital Services.

You will transform Sales Ops into Revenue Ops, partnering with Sales, Pre-sales, Marketing, Alliances and Operations to establish consistent metrics, strengthen decision-making, and enable a scalable go-to-market capability.