Revenue Operations Lead: CRM, Data & Process Excellence

RevOps Careers; Greater London; On-site; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Onboarding & development

Competitive salary

Sabbatical

Job summary

RevOps Careers is seeking a Revenue Operations Manager to build a single scalable operating foundation across the commercial organization, aligning CRM standards, governance, data quality, and workflows with business goals.

You will drive consistency and efficiency by enhancing CRM architecture, integrating systems, and partnering with sales, marketing, and front-line leaders to enable scalable growth and improved customer outcomes.

Qualifications

• 3–5+ years in Revenue Operations, Sales Operations, CRM Operations, Commercial Operations or Business Operations roles.
• Strong understanding of CRM platforms, ideally Salesforce, from a business process and governance perspective.
• Experience leveraging AI and large language models (LLMs) across CRM and commercial systems.
• Knowledge of technology ecosystems, systems integration concepts, APIs, LLMs, and MCPs.
• Salesforce certification (e.g. Salesforce Administrator, Business Analyst, or Advanced Administrator) would be advantageous.
• Proven experience driving process design, standardization, and operational improvement initiatives.
• Proven ability to translate business needs into scalable operational solutions.
• Experience partnering with CRM administrators, sales teams, and frontline leaders.
• Strong business analysis and requirements gathering skills.

Responsibilities

• Create and maintain a single, scalable operating foundation across the commercial organization.
• Oversee the design, governance, and continuous improvement of commercial processes, CRM standards, data quality, and operational workflows.
• Ensure that the CRM and integrated systems support business objectives while driving consistency, efficiency, and scalability across commercial functions.

Skills

Revenue Operations

CRM governance

AI / LLMs

Business analysis

Requirements gathering

Cross-functional collaboration

Tools

Salesforce

APIs

Systems integration

Job description

RevOps Careers is seeking a Revenue Operations Manager to build a single scalable operating foundation across the commercial organization, aligning CRM standards, governance, data quality, and workflows with business goals.

You will drive consistency and efficiency by enhancing CRM architecture, integrating systems, and partnering with sales, marketing, and front-line leaders to enable scalable growth and improved customer outcomes.