Retirement Scheme Manager — Impactful & Flexible

Home Group Limited; Egham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

34 days leave (me day included)

Health cash plan

High street discounts

Pension with life insurance

Instant pay access

Job summary

Home Group Limited in Egham is seeking a Scheme Manager Non Residential to oversee retirement community buildings and ensure residents can live independently in their own homes.

You will manage schemes, engage residents, address calls, and work with contractors to maintain communal areas and services. The role emphasises safety, customer care, and collaboration with partners to support residents’ welfare.

Qualifications

• A passion for providing excellent customer service and building relationships.
• Knowledge of health and social issues affecting older people.
• Experience in safeguarding and risk assessments.
• Able to work collaboratively with partners.
• Strong administrative skills managing accounts, budgets, and invoicing.

Responsibilities

• Managing the scheme on behalf of residents, ensuring buildings are safe and meet safety standards.
• Providing visibility on the scheme, engaging with customers, responding to calls and creating a welcoming environment.
• Ensuring communal areas are clean, safe and welcoming for residents who socialise in shared spaces.
• Working with partner contractors for repairs and maintenance in communal areas; supporting sourcing local suppliers.
• Signposting residents to services to support welfare and improve lives.

Skills

Customer service

Relationship building

Collaboration

Administrative skills

Safeguarding

Budgeting and invoicing

Job description

Home Group Limited in Egham is seeking a Scheme Manager Non Residential to oversee retirement community buildings and ensure residents can live independently in their own homes.

You will manage schemes, engage residents, address calls, and work with contractors to maintain communal areas and services. The role emphasises safety, customer care, and collaboration with partners to support residents’ welfare.