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Home Group Limited; Wokingham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Health cash plan

34 days leave (incl. bank holidays)

Generous pension scheme

Instant pay access

Job summary

Home Group Limited is seeking a Scheme Manager Non Residential in Wokingham to oversee retirement community schemes. You will ensure buildings are safe, secure, and meet standards while supporting residents to live independently.

You will engage with customers, coordinate repairs with partners, manage budgets and invoicing, and signpost services to enhance residents' wellbeing. DBS checks are required and paid by us.

Qualifications

• Experience in delivering high-quality customer service to diverse residents.
• Knowledge of health and social issues affecting older people.
• Experience in safeguarding and carrying out risk assessments.
• Ability to work collaboratively with partner contractors and agencies.
• Strong administrative skills including managing accounts, budgets and invoicing.
• Enhanced DBS clearance is required (paid by us).

Responsibilities

• Manage the scheme on behalf of residents, ensuring safety and standards are met.
• Provide visibility on the scheme and engage with customers.
• Maintain communal areas, coordinate repairs and sourcing local suppliers.
• Signpost customers to services to support independent living.
• Maintain records and collaborate with colleagues using technology.

Skills

Customer service

Elder care knowledge

Safeguarding

Partnership engagement

Administration

Enhanced DBS

Job description

Earn £26,300 and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity for you to join our leasehold retirement team as our Scheme Manager. You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.

What you’ll do

Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.

Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.

Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.

Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.

Signposting customers to relevant services to support their welfare and make a difference to their lives.

If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then come and be part of one of the UK’s Great Places to Work!

You have

A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.

Knowledge of the health and social issues that affect older people.

Some experience in safeguarding and carrying out risk assessments.

Able to work collaboratively with different partners.

Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

The role is generally Monday to Friday, with some flexibility and no on-call or out-of-hours duties.

You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you

34 days leave (this includes bank holidays and a "me day"!), increasing to 39

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us

Generous pension scheme with life insurance of 3x salary

Instant pay access with Stream

For reasonable adjustments [e-mail].

Proud member of the Disability Confident employer scheme

Scheme Manager Non Residential

Company: Home Group Limited

Salary: £26,300 to £27,613 a year

Hours: Full-time

Location: Wokingham, RG40 1EQ

Job type: Permanent

Posting date: 16 Sept 2026

Closing date: 29 Sept 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.