Scheme Manager - Retirement Living & Resident Welfare

Sanctuary Group; Dacorum; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Wellbeing support

Job summary

Sanctuary Group seeks a Scheme Manager to oversee a retirement housing scheme for residents aged 55+. You will manage communal areas, repairs, and lease obligations, while fostering resident engagement and welfare support.

The role combines administration, housing management, and customer service in a largely lone-working setup with team support. You will build a positive community through meetings, activities, and welfare calls, ensuring safe homes and a high standard of service, while

Qualifications

• Experience in supporting older residents with individual needs.
• Knowledge of services for residents and community resources.
• Experience with resident involvement or customer participation activities.

Responsibilities

• Meet all legislative and regulatory requirements for housing services.
• Promote resident involvement and provide information on local services.
• Effectively manage relationships with contractors, residents, and service providers.

Skills

Older people support

Driving licence

Resident involvement

Problem solving

Confidential information handling

Communication skills

Job description

Sanctuary Group seeks a Scheme Manager to oversee a retirement housing scheme for residents aged 55+. You will manage communal areas, repairs, and lease obligations, while fostering resident engagement and welfare support.

The role combines administration, housing management, and customer service in a largely lone-working setup with team support. You will build a positive community through meetings, activities, and welfare calls, ensuring safe homes and a high standard of service, while