Retirement Living Manager

Home Group; Reading; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retirement Living Manager to lead a dedicated team in a vibrant community. This role involves managing a care service, driving high-quality service delivery, and fostering a positive environment for residents and staff. With a focus on promoting independence and social inclusion, you will play a crucial part in enhancing the lives of older individuals. Join a supportive work family that values diversity and provides opportunities for career growth. Enjoy generous leave, health benefits, and a commitment to your wellbeing in this fulfilling position.

Benefits

34 days leave including bank holidays

Health cash plan

Discounts on groceries and holidays

Opportunities for career growth

Wellbeing support tools

Qualifications

• Experience managing a care service and large contracts.
• Strong people management and motivational skills.

Responsibilities

• Overall responsibility for managing the service at Huntley Place.
• Lead a team and ensure high performance and quality assurance.

Skills

People Management

Budget Management

KPI Monitoring

Communication Skills

Analytical Skills

IT Skills

Risk Management

Tools

Technology Utilization

Job description

Job Description - Retirement Living Manager (25509)

Job Description

Retirement Living Manager - (25509)

Description

Retirement Living Manager

Permanent, Full-time (37.5 hours per week)

Home, a place where you belong

A great opportunity to join our team! This stunning extra care community in Green Park Village, Reading, opened in 2019. We support older people with varying care needs to live independently in their own homes with peace of mind. We offer high-quality living in our 129 beautifully designed apartments with various on-site facilities, including care delivered by an independent provider, 24-hour concierge, restaurant, and communal areas.

Typical day as a Retirement Living Manager

1. You’ll have overall responsibility for managing our service at Huntley Place.
2. Lead a team of housing colleagues and work alongside our separately commissioned care provider to deliver efficient, high-quality, cost-effective, and customer-centered services in our mixed-tenure scheme.
3. Be the front of house for our customers, empowering them to live well in our Huntley community and creating a positive environment for colleagues.
4. Ensure high performance and quality assurance of services through effective motivation, direction, and liaising with other departments.
5. Monitor service performance against budget targets and safety regulations, ensuring visibility and accessibility to referring agencies and self-referrals.

Imagine going home each day knowing you’ve helped improve our customers’ lives. Join us and work for one of the UK’s top ten Great Places to Work!

You bring

1. Experience managing a care service, large contracts, KPIs, budgets, and driving high-quality service delivery.
2. Strong people management and motivational skills, with the ability to foster teamwork, share best practices, and maintain professional relationships with peers and external stakeholders.
3. A passion for promoting independence, social inclusion, and innovative service development.
4. Excellent knowledge of Housing, Care & Support sectors, safeguarding, and housing law.
5. Ability to respond swiftly to emerging risks affecting individuals, teams, or contracts.
6. Excellent communication, IT, and analytical skills.

Note: Due to current sponsorship limits, we cannot offer sponsorship to external candidates for this role, but this is under regular review.

Our team

Our passionate teams across the region support customers to live well. We’re more than just a team; we’re a 'work family'! While part of the Huntley team, you’ll also join the wider South management team and work with our Senior Operations Manager, Morven Lamont.

Job details

• You’ll utilize technology for various tasks.
• An Enhanced DBS check is required, which we will pay for.

A place where you belong

We celebrate diversity and support all colleagues to be their authentic selves through internal networks and allies. We aim to make Home Group a welcoming and inclusive workplace.

What’s in it for you?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, with options to buy more and time off for volunteering.
• A health cash plan saving you up to £1140 annually, covering dental, optical, prescriptions, and more.
• Over 800 discounts on groceries, holidays, and days out.
• Opportunities for career growth within the organization.
• We prioritize wellbeing, providing tools and support to help you thrive.

Let us know if we can make reasonable adjustments to support you during the recruitment process at [e-mail].