Retail Technology Installation Project Coordinator

Johnson Controls, Inc.; Metropolitan Borough of Solihull; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sensormatic Solutions, a unit of Johnson Controls, is seeking an Installation Project Coordinator to manage customer installation projects across the UK & Ireland. You will coordinate from order to completion, schedule engineers and subcontractors, and ensure installations are delivered on time, within budget and with excellent customer experience.

Ideal candidates will have strong organisation, planning and communication skills, with experience coordinating field resources.

Qualifications

• Experience in project coordination, installation, or field service.
• Strong organisational and planning skills to manage multiple priorities.
• Excellent communication and customer-facing abilities.
• Experience coordinating engineers or subcontractors is advantageous.
• Attention to detail with proactive problem solving.
• Proficient in MS Office, especially Excel, Outlook and Teams.

Responsibilities

• Coordinate installation projects from order through to completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates and site readiness.
• Monitor progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against timescales and service levels.
• Identify opportunities to improve installation processes and customer delivery.

Skills

Project coordination

Planning

Customer-facing

MS Office

Job description

Sensormatic Solutions, a unit of Johnson Controls, is seeking an Installation Project Coordinator to manage customer installation projects across the UK & Ireland. You will coordinate from order to completion, schedule engineers and subcontractors, and ensure installations are delivered on time, within budget and with excellent customer experience.

Ideal candidates will have strong organisation, planning and communication skills, with experience coordinating field resources.