Hybrid Installation Project Coordinator - Retail Tech & Security

ADT ADT Fire and Security PLC; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

Johnson Controls Sensormatic Solutions in the UK & Ireland is seeking an Installation Project Coordinator to oversee customer installation projects. You will schedule engineers and subcontractors, confirm site readiness, and track progress to ensure on-time, within-budget delivery and a high-quality customer experience.

You will work closely with Project Management, Sales and Engineering, manage documentation, and help close projects with accurate invoicing and revenue recognition.

Qualifications

• Experience within project coordination, installation, field service or operational support.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors would be advantageous.
• Strong attention to detail and a proactive approach to problem solving.
• Good Microsoft Office skills, particularly Excel, Outlook and Teams.
• Experience within retail technology, electronic security, CCTV, EAS, RFID or technical installations would be beneficial, but isn’t essential.

Responsibilities

• Coordinate installation projects from order through to successful completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates, site readiness and project requirements.
• Monitor project progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records, documentation and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against agreed timescales, service levels and customer expectations.
• Identify opportunities to improve installation processes and customer delivery.

Skills

Project coordination

Organizational skills

Communication

Excel

Outlook

Teams

Subcontractor coordination

Retail technology

Tools

Microsoft Office

Job description

Johnson Controls Sensormatic Solutions in the UK & Ireland is seeking an Installation Project Coordinator to oversee customer installation projects. You will schedule engineers and subcontractors, confirm site readiness, and track progress to ensure on-time, within-budget delivery and a high-quality customer experience.

You will work closely with Project Management, Sales and Engineering, manage documentation, and help close projects with accurate invoicing and revenue recognition.