Project Coordinator – Retail Technology & Security

Johnson Controls; Blossomfield; On-site; GBP 28,000 - 38,000; Full time

Job summary

Sensormatic Solutions, a unit of Johnson Controls, is seeking an Installation Project Coordinator for UK & Ireland. The role focuses on coordinating customer installation projects, scheduling engineers and subcontractors, and ensuring installations are delivered safely, on time and within budget.

You will work with customers and internal teams to deliver a seamless, excellent customer experience in a fast-paced environment.

Qualifications

• Experience in project coordination or field service settings.
• Strong organisational and planning abilities to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors is a plus.
• Proactive problem solving with attention to detail.

Responsibilities

• Coordinate installation projects from order through to completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates and site readiness.
• Monitor progress, manage delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain project records and status updates.
• Collaborate with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track performance against timescales and service levels.

Skills

Organisational skills

Planning skills

Communication skills

Customer-facing

Microsoft Office

Tools

Microsoft Office

Job description

Installation Project Coordinator – Retail Technology & Security

Sensormatic Solutions | Johnson Controls

12-Month Fixed-Term Contract (FTC)

What You Will Do

As an Installation Project Coordinator, you’ll play a key role in coordinating customer installation projects across the UK & Ireland.

Working closely with customers, Project Managers, engineers, subcontractors and internal teams, you’ll ensure installations are effectively planned, scheduled and delivered safely, on time and within budget.

This is a great opportunity for someone who enjoys a fast-paced environment, managing multiple projects and bringing people, resources and information together to deliver an excellent customer experience.

How You Will Do It

• Coordinate installation projects from order through to successful completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates, site readiness and project requirements.
• Monitor project progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records, documentation and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against agreed timescales, service levels and customer expectations.
• Identify opportunities to improve installation processes and customer delivery.

What We Look For

• Experience within project coordination, installation, field service or operational support.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors would be advantageous.
• Strong attention to detail and a proactive approach to problem solving.
• Good Microsoft Office skills, particularly Excel, Outlook and Teams.
• Experience within retail technology, electronic security, CCTV, EAS, RFID or technical installations would be beneficial, but isn't essential.

Why Join Us?

Sensormatic Solutions, a unit of Johnson Controls, provides retail technology and security solutions to customers around the world.

You’ll join a collaborative team with the opportunity to develop your experience across project delivery, retail technology and electronic security, while playing an important role in delivering a great experience for our customers.

Ready to take ownership of projects and help bring technology installations to life? We’d love to hear from you.