Installation Project Coordinator: Retail Tech & Security

Johnson Controls, Inc.; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sensormatic Solutions | Johnson Controls is seeking an Installation Project Coordinator to manage customer installation projects across the UK & Ireland. You will work with customers, Project Managers, engineers, subcontractors and internal teams to plan, schedule and deliver installations on time and within budget.

This fast-paced role requires coordinating resources, monitoring progress and maintaining accurate project records to ensure a great customer experience.

Qualifications

• Experience within project coordination, installation, field service or operational support.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors would be advantageous.

Responsibilities

• Coordinate installation projects from order through to successful completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates, site readiness and project requirements.
• Monitor project progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records, documentation and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against agreed timescales, service levels and customer expectations.

Skills

Organisational skills

Planning

Communication

Customer-facing

Microsoft Office (Excel/Outlook/Teams)

Tools

Excel

Outlook

Teams

Job description

Sensormatic Solutions | Johnson Controls is seeking an Installation Project Coordinator to manage customer installation projects across the UK & Ireland. You will work with customers, Project Managers, engineers, subcontractors and internal teams to plan, schedule and deliver installations on time and within budget.

This fast-paced role requires coordinating resources, monitoring progress and maintaining accurate project records to ensure a great customer experience.