Project Coordinator – Retail Technology & Security

ADT ADT Fire and Security PLC; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

Johnson Controls Sensormatic Solutions in the UK & Ireland is seeking an Installation Project Coordinator to oversee customer installation projects. You will schedule engineers and subcontractors, confirm site readiness, and track progress to ensure on-time, within-budget delivery and a high-quality customer experience.

You will work closely with Project Management, Sales and Engineering, manage documentation, and help close projects with accurate invoicing and revenue recognition.

Qualifications

• Experience within project coordination, installation, field service or operational support.
• Strong organisational and planning skills with the ability to manage multiple priorities.
• Excellent communication and customer-facing skills.
• Experience coordinating engineers, field resources or subcontractors would be advantageous.
• Strong attention to detail and a proactive approach to problem solving.
• Good Microsoft Office skills, particularly Excel, Outlook and Teams.
• Experience within retail technology, electronic security, CCTV, EAS, RFID or technical installations would be beneficial, but isn’t essential.

Responsibilities

• Coordinate installation projects from order through to successful completion.
• Schedule engineers, subcontractors, equipment and materials.
• Liaise with customers to confirm installation dates, site readiness and project requirements.
• Monitor project progress, proactively managing delays, risks and escalations.
• Coordinate materials, deliveries and site logistics.
• Maintain accurate project records, documentation and status updates.
• Work closely with Project Management, Sales, Procurement and Engineering teams.
• Support project closure, invoicing readiness and revenue recognition.
• Track project performance against agreed timescales, service levels and customer expectations.
• Identify opportunities to improve installation processes and customer delivery.

Skills

Project coordination

Organizational skills

Communication

Excel

Outlook

Teams

Subcontractor coordination

Retail technology

Tools

Microsoft Office

Job description

Installation Project Coordinator – Retail Technology & Security Sensormatic Solutions | Johnson Controls 12-Month Fixed-Term Contract (FTC)

What You Will Do As an Installation Project Coordinator, you’ll play a key role in coordinating customer installation projects across the UK & Ireland. Working closely with customers, Project Managers, engineers, subcontractors and internal teams, you’ll ensure installations are effectively planned, scheduled and delivered safely, on time and within budget. This is a great opportunity for someone who enjoys a fast-paced environment, managing multiple projects and bringing people, resources and information together to deliver an excellent customer experience.

How You Will Do It

Coordinate installation projects from order through to successful completion. Schedule engineers, subcontractors, equipment and materials. Liaise with customers to confirm installation dates, site readiness and project requirements. Monitor project progress, proactively managing delays, risks and escalations. Coordinate materials, deliveries and site logistics. Maintain accurate project records, documentation and status updates. Work closely with Project Management, Sales, Procurement and Engineering teams. Support project closure, invoicing readiness and revenue recognition. Track project performance against agreed timescales, service levels and customer expectations. Identify opportunities to improve installation processes and customer delivery.

What We Look For

Experience within project coordination, installation, field service or operational support. Strong organisational and planning skills with the ability to manage multiple priorities. Excellent communication and customer-facing skills. Experience coordinating engineers, field resources or subcontractors would be advantageous. Strong attention to detail and a proactive approach to problem solving. Good Microsoft Office skills, particularly Excel, Outlook and Teams. Experience within retail technology, electronic security, CCTV, EAS, RFID or technical installations would be beneficial, but isn’t essential.

Why Join Us?

Sensormatic Solutions, a unit of Johnson Controls, provides retail technology and security solutions to customers around the world. You’ll join a collaborative team with the opportunity to develop your experience across project delivery, retail technology and electronic security, while playing an important role in delivering a great experience for our customers. Ready to take ownership of projects and help bring technology installations to life? We’d love to hear from you.

#LI-Hybrid #LI-SD1 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.