Retail Team Member

Cook Trading Limited; Oxford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned retail company in Oxford is looking for a Retail Team Member to join their team. You will provide exceptional customer service, maintain the store environment, and operate the till. The role requires a commitment to cleanliness and customer engagement. While previous retail experience is beneficial, training will be provided for product knowledge. This part-time position offers a pay rate of £12.60 per hour and excellent benefits including paid breaks and staff discounts.

Benefits

Paid breaks

Paid leave for personal events

Staff profit share

Wellbeing program

30% staff discount

Access to discounts and free food perks

Team meals and events

Qualifications

• Ability to provide exceptional customer service.
• Must be comfortable working in a retail environment.
• Willingness to learn about food products.

Responsibilities

• Provide remarkable service to customers.
• Maintain cleanliness and organization of the shop.
• Operate the till efficiently.

Skills

Customer service

Communication

Retail experience

Cash handling

Job description

Retail Team Member - Oxford

Location: Oxford

Hours: 12 Hours Per Week (Including Weekends)

Pay rate: £12.60 Per Hour (Yes, this includes paid breaks)

Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.

The Role

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop and cash up.
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.

Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.

Excellent Benefits including

• Paid breaks
• Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
• staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks.
• Team meals, events & away days
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more.

What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

£12.30 for the engagement period.