Retail Team Manager: Lead, Inspire & Drive Store Sales

Matalan; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave + bank holidays

Holiday buy scheme (up to 5 days)

Wellbeing support

Job summary

Matalan is seeking a Team Manager to lead a high-performing store team, champion our values and deliver a great shopping experience. You will coach staff, drive sales, and step up in the store manager’s absence.

You’ll be a confident communicator who motivates others and upholds brand standards. The role emphasizes strong customer service, VM knowledge, and operational excellence while fostering an inclusive culture and driving continuous improvement.

Qualifications

• Experience leading a team in fashion or homeware retail.
• Confident communicator who can motivate others.
• Good understanding of Visual Merchandising (VM).

Responsibilities

• Drive sales targets and identify sales opportunities.
• Act as a role model for customer service, values and engagement.
• Lead seasonal layouts and visual guidelines across the store.
• Open and close the store and manage daily operations.
• Upskill team members and provide feedback to improve performance.
• Guide and support the team in a fast-paced environment.

Skills

Leadership experience

Communication skills

Visual Merchandising

Sales driven

Adaptability

Job description

Matalan is seeking a Team Manager to lead a high-performing store team, champion our values and deliver a great shopping experience. You will coach staff, drive sales, and step up in the store manager’s absence.

You’ll be a confident communicator who motivates others and upholds brand standards. The role emphasizes strong customer service, VM knowledge, and operational excellence while fostering an inclusive culture and driving continuous improvement.