Retail Team Leader: Inspire, Coach & Drive Store Excellence

Mountain Warehouse; Portrush; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly bonus

Colleague discount 50%

28 days annual leave

Employee assistance programme

Colleague hardship scheme

Referral incentive

Pension scheme

Descrizione del lavoro

Mountain Warehouse in Portrush is seeking a Team Leader to guide and inspire our retail team to exceed targets while delivering a welcoming, vibrant shopping experience for every customer.

You will drive coaching, training, and mentoring, oversee daily store operations including opening/closing, and lead visual merchandising while upholding health and safety. The role offers a monthly bonus, generous leave, and a pension.

Competenze

• Experience in all areas of retail, from stock control to visual merchandising.
• Strong communicator who can engage at all levels and provide constructive feedback.
• Proactive and results-driven, with a track record of setting and achieving goals.

Mansioni

• Foster a collaborative and supportive team environment.
• Drive coaching, training, and mentoring your team.
• Keep your team informed and engaged through clear, open communication.
• Empower your team with up-to-date product knowledge to meet customer needs.
• Uphold shop floor standards, stock presentation, ticketing and organization.
• Oversee opening and closing duties to ensure smooth workflows.
• Lead visual merchandising to create a clean, inviting space for customers.
• Prioritise Health & Safety for team and customers.
• Motivate the team to meet and exceed sales targets and KPIs.
• Identify growth opportunities for team members and support their development.
• Set the standard for exceptional customer service and resolve concerns promptly.

Conoscenze

Leadership

Communication

Customer service

Team motivation

Retail experience

Descrizione del lavoro

Mountain Warehouse in Portrush is seeking a Team Leader to guide and inspire our retail team to exceed targets while delivering a welcoming, vibrant shopping experience for every customer.

You will drive coaching, training, and mentoring, oversee daily store operations including opening/closing, and lead visual merchandising while upholding health and safety. The role offers a monthly bonus, generous leave, and a pension.